(navigation image)
Home American Libraries | Canadian Libraries | Universal Library | Community Texts | Project Gutenberg | Biodiversity Heritage Library | Children's Library | Additional Collections
Search: Advanced Search
Anonymous User (login or join us)
Upload
See other formats

Full text of "Minutes"

SAN FRANCISCO PUBLIC LIBRARY 



3 1223 06446 4069 



ff/* 




San Francisco Public Library 

Govarnment Information Center 
San Francisco Public Library 
100 Larkin Street, 5th Floor 
San Francisco, CA 94102 



REFERENCE BOOK 

Not to be taken from the Library 



Municipal Transportation Agency .Citizens' Advisory Council 
City & County of San Francisco 

Jsfotice of Special Meeting and Agenda 

Thursday j5 July 2000 • 6PM 

401 Van Ness Ave • Room 335 

San Francisco CA 

Members: 



Art Cimento 

Carlota del Portillo 

Joan Downey 

Ellen Hayes 

Jackie Landsman 

Steven Lee 

Niko Letunic 

Daniel Murphy 

Bruce Oka 

David Pilpel 

Bob Planthold 

Norman Rolfe 

Linton Stables 

Harry Stern 

1 vacancy 



DOCUMENTS DEPT. 

JUN 3 2000 

SAN FRANCISCO 
PUBLIC LIBRARY 



^-heMIA-CAC-may_be_contac±ed_as_follo_wjs.:_ 



Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Ave Ste 334 

San Francisco CA 94102-4524 



(415) 554-4129 Voice • (415) 554-4143 Fax 

Notices, agendas, and related materials will be posted on Muni's new web site shortly. 

Written reports and background materials for calendar items are available for 
public inspection and copying at 401 Van Ness Ave, Room 334, during regular business hours. 



Disability Access 

This meeting will be held in Room 335 at 401 Van Ness Avenue, San Francisco, between McAllister and 
Grove Streets (the War Memorial Veterans' building). From the first floor lobby, take either elevator to 
the 3 rd floor, make a left, and enter through Room 334. The conference room is to the right, down the 
inner hallway, and on your left. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four 
blocks from the meeting location. Accessible Muni lines nearest the meeting location are the 42 
Downtown Loop and 49 Van Ness-Mission. The closest Muni Metro stop is Van Ness station, where one 
can transfer to a 42 or 49. For more information about Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle 
rack is located outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the 
south side of McAllister Street, between Polk and Larkin Streets) includes bicycle racks in view of a 
parking attendent. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Evelyn 
Merrill at least 72 hours in advance of need at (415) 554-4129. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, 
multiple chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other 
attendees may be sensitive to various chemical-based products. Please help the City to accommodate 
these individuals. 

Know Your Rights Under The Sunshine Ordinance 

Governments' s duty is to serve the public, reaching its decisions in full view of the public. 
Commissions, boards, councils, and other agencies of the City and County exist to conduct the people's 
business. This ordinance assures that deliberations are conducted before the people and that City 
operations are open to the people's review. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco 
Administrative Code) or to report a violation of the ordinance, contact Donna Hall by mail to 
Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San 
Francisco CA 94102-4689; by phone at 415 554-7724; by fax at 415 554-5163; or by email at 
donna_hall@ci.sf.ca.us. 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall 
or by printing Chapter 67 of the San Francisco Administrative Code on the Internet, at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action 
may be required by the San Francisco Lobbyist Ordinance (Administrative Code Sec. 16.520-16.534) to 
register and report lobbying activity. For more information about the Lobbyist Ordinance, contact the 
Ethics Commission at 1390 Market St Ste 701, San Francisco CA 94102, telephone (415) 554-9510, fax 
(415) 703-0121, or visit their web site at http://www.ci.sf.ca.us/ethics/ . 



3 1223 06446 4069 



toe 



MTA CAC - FINAL Agenda - 6 July 2000 

1. Call to Order/Roll Call 

2. Self-Introduction of Members and Staff 

3. Elect Chair Pro Tern 

4. Public Comment 

5. Presentation on open meeting requirements including the Ralph M. Brown Act and the San 
Francisco Sunshine Ordinance (City Attorney's office) (INFORMATION ITEM) 

6. Communications 

7. Staff Report 

8. Members' Questions and Comments 

9. Adopt Rules of Order (ACTION ITEM) (Attachment) 

10. Presentation / Overview of current Municipal Railway organization, current issues, and near- 
term MTA Board policy matters (DISCUSSION ITEM) 

11. Establishment of MTA CAC standing committees (ACTION ITEM) (Attachment) 

12. Members' Priorities for consideration at future meetings (DISCUSSION ITEM) 

13. Review schedule and agenda items for the next meeting 

14. Public Comment 

15. Adjournment (intended time: not later than 9:00PM) 



2 50351 SFPL: ECONO JRS 
45 SFPL 04/09/04 94 



jMunicipal Transportation Agency (Citizens' Advisory Council 
City & County of^an Francisco 

JVIINUTES 

REGULAR MEETING - 6 July 2000 

1 . The meeting was called to order at 6:04 p.m. by David Pilpel. 

Members present: Art Cimento, Joan Downey, Ellen Hayes, Jackie Landsman, Steven Lee, 
Daniel Murphy, Bruce Oka, David Pilpel, Bob Planthold, Norman Rolfe, Linton Stables, 
Harry Stern 

Members absent: Carlota del Portillo, Niko Letunic, Cynthia Low 

MUNI staff, special guests, and members of the public were welcomed. 

2. Linton Stables was elected Chairman Pro Tern. Those in favor of Linton Stables were: Art 
Cimento, Ellen Hayes, Steven Lee, Bruce Oka, Bob Planthold, Linton Stables, and Harry 
Stern. Those in favor of David Pilpel were: Joan Downey, Jackie Landsman, Daniel Murphy, 
David Pilpel, and Norman Rolfe. 

Mr. Stables commended Mr. Pilpel for his preliminary work in getting the CAC established. 

3. Public Comment 

Andrew Sullivan presented a letter from Rescue Muni and asked the CAC to take a careful 
look at the Memorandum of Understanding (MOU) between the MTA and the Transport 
Workers Union (TWU). 

4. Jackie Minor of the City Attorney's office made a presentation on open meeting requirements 
including the Ralph M. Brown Act and the San Francisco Sunshine Ordinance. 

Daniel Murphy asked about CAC member conflict of interests. Jackie Minor suggested Clair 
Sylvia attend a meeting to discuss the matter. 

5. Communications 

It was noted that Cynthia Low has been appointed to the CAC by Supervisor Teng. A letter 
from MTA Board member Lim was noted. 

DOCUMENTS DEPT. 

Bruce Oka requested materials in large print - 16 point size. 

AUG 3 1 2000 

SAN FRANCISCO 
1 PUBLIC LIBRARY 



6. Lisa Mancini reported on the organizational chart of MUNI as it currently stands. MUNI staff 
made a brief presentation on the MOU between the MTA and TWU. The Service Standards 
were presented by MUNI staff. 

PUBLIC COMMENT: Andrew Sullivan wondered how it would work if the union ratified 
the MOU and the CAC made a recommendation to changes that the MTA board agreed to. 
He wanted to understand the procedure. 

David Pilpel wants information on Proof of Payment and noted he would like to know the 
cost to implement the MOU. 

7. Members' Questions and Comments 

Bob Planthold suggested asking the MTA Board about how the CAC can be of help to the 
board. 

Jackie Landsman suggested a tour of Muni. 

Norm Rolf expressed interest in SMFRIC's function and purpose. 

David Pilpel suggested that the CAC office be included on the distribution list of monthly 
reports and would like information on how service changes take place. He also inquired 
about the timetable time frame. Lisa Mancini stated that the new timetables would be 
available at the end of summer. Pilpel asked for information about the SOMA service plan. 

Joan Downey asked that Prop. E. service standard statistics be available on the website on a 
daily basis. Lisa Mancini replied that the first report would be done in November and there 
was no intention to log daily statistics on the website. 

8. The CAC unanimously agreed to continue adoption of the rules to a future meeting. Several 
modifications were suggested. 

9. A motion was made and was passed unanimously to establish an Ad Hoc Committee to 
review and make a recommendation to the full CAC on standing committees of the CAC. 
This Ad Hoc Committee is limited in scope to developing this proposal and will be abolished 
as of August 3, 2000. CAC members appointed to this committee are: Ellen Hayes, Jackie 
Landsman, David Pilpel and Linton Stables. They established a meeting on Monday, July 17 
at 6:00 p.m. in Room 334. The Committee was directed to ask the MTA Board for any 
guidance on areas the CAC should study. Members agreed that the regular meeting time for 
the CAC would be 5:30 p.m. on the first Thursday of the month. 

10. The CAC decided to hold a special meeting on Tuesday, July 25, 2000, at 5:30 p.m. in order 
to discuss the MOU between the MTA and the TWU. The MUNI staff will make a 
presentation and an effort will be made to invite the union to the meeting as well. 



11. The next regular meeting will be at 5:30 p.m. on Thursday, August 3, and will include the 
Rules of Order; committee structure, election of officers, a presentation on conflict of 
interest, how to structure a facilities tour, SOMA service and a staff report on various issues 
raised at this meeting. 

Harry Stern suggested that the CAC be careful in how issues are defined so time is spent on 
global issues rather than side issues. 

Art Cimento suggested that management think about areas where input from the CAC would 
be helpful. 

12. Public Comment 

Andrew Sullivan noted that while integration of the Department of Parking & Traffic doesn't 
occur until mid-2002, there can be cooperation prior to that date to make the Transit First 
Policy stronger. The CAC can be a voice of the transit rider rather than the voice of car 
drivers. 

13. The meeting was adjourned at 8:27 p.m. 



if 

I 
r/n/oo 

*.a. Cf** 7//*/°°) 



Municipal Transportation Agency £itizens' Advisory Council 
City & County of£an Francisco 



Notice of Special Ad Hoc Committee 
Meeting and Agenda 

Monday, July 17, 2000 • 6PM 

401 Van Ness Ave • Room 334 

San Francisco CA 



Members: 

Art Cimento 

Carlota del Portillo 

Joan Downey 

Ellen Hayes 

Jackie Landsman 

Steven Lee 

Niko Letunic 

Cynthia Low 

Daniel Murphy 

Bruce Oka 

David Pilpel 

Bob Planthold 

Norman Rolfe 

Linton Stables 

Harry Stern 



DOCUMENTS DEPT. 
JUL 1 7 2000 

SAN FRANCISCO 
p UBLIC LIBRARY 



The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Ave Ste 334 

San Francisco CA 94102-4524 



(415) 554-4129 Voice • (415) 554-4143 Fax 



AGENDA 

1. Call to Order/Roll Call 

Members of the ad hoc committee: Ellen Hayes, Jackie Landsman, David Pilpel, Linton 
Stables 

2. Discuss and revise proposed committee structure to present to full CAC for adoption. 
(ACTION ITEM) (Attachment) 

3. Public Comment 

4. Adjournment 



Disability Access 

This meeting will be held in Room 335 at 401 Van Ness Avenue, San Francisco, between McAllister and 
Grove Streets (the War Memorial Veterans' building). From the first floor lobby, take either elevator to 
the 3 ra * floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four 
blocks from the meeting location. Accessible Muni lines nearest the meeting location are the 42 
Downtown Loop and 49 Van Ness-Mission. The closest Muni Metro stop is Van Ness station, where one 
can transfer to a 42 or 49. For more information about Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle 
rack is located outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the 
south side of McAllister Street, between Polk and Larkin Streets) includes bicycle racks in view of a 
parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Evelyn 
Merrill at least 72 hours in advance of need at (415) 554-4129. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, 
multiple chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other 
attendees may be sensitive to various chemical -based products. Please help the City to accommodate 
these individuals. 

Know Your Rights Under The Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, 
boards, councils, and other agencies of the City and County exist to conduct the people's business. This 
ordinance assures that deliberations are conducted before the people and that City operations are open to 
the people's review. 

Written reports and background materials for calendar items are available for public inspection and 
copying at 401 Van Ness Ave, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco 
Administrative Code) or to report a violation of the ordinance, contact Donna Hall by mail to 
Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San 
Francisco CA 94102-4689; by phone at 415 554-7724; by fax at 415 554-5163; or by email at 
donna_hall@ci.sf.ca.us. 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall 
or by printing Chapter 67 of the San Francisco Administrative Code on the Internet, at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action 
may be required by the San Francisco Lobbyist Ordinance (Administrative Code Sec. 16.520-16.534) to 
register and report lobbying activity. For more information about the Lobbyist Ordinance, contact the 
Ethics Commission at 1390 Market St Ste 701, San Francisco CA 94102, telephone (415) 554-9510, fax 
(415) 703-0121, or visit their web site at http://www.ci.sf.ca.us/ethics/ . 



Municipal Transportation Agency^Citizens' Advisory Council 
City & County of£an Francisco 



Special Ad Hoc Committee 
Meeting Minutes 



Monday, July 17, 2000 • 6PM 

401 Van Ness Ave • Room 334 

San Francisco CA 



DOCUMENTS DEPT. 
MAR 2 2003 

SAN FRANCISCO 
PUBLIC LIBRARY 



Members: 

Ellen Hayes 

Jackie Landsman 

David Pilpel 

Linton Stables 

The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Ave Ste 334 

San Francisco C A 94102-4524 

(415) 554-4129 Voice • (415) 554-4143 Fax 
AGENDA 



1. Call to Order/Roll Call 



The meeting was called to order at 6:00 p.m. 



Members present: Ellen Hayes, Jackie Landsman, David Pilpel, Linton Stables 
Members absent: None 



2 . Approval of minutes 

3. Discuss and revise proposed committee structure to present to full CAC for adoption. 
(ACTION ITEM) (Attachment) 



Muni Strategic Plan 

The committee structure will be in alignment with the strategic goals of Muni. The focus will be 
on the major areas of concern (i.e., service design, budget management, operating agreements, 
labor relations/personnel, customer service, revenue, safety, scheduling, etc.). The CAC also 
needs to determine what is involved to achieve the strategic goals. 

Conclusion 

The CAC ad hoc committee made a decision to recommend adoption of five (5) Citizens' 
Advisory Council committees. They are as follows: 

• Service Design and Marketing 

(Public Relations/Media, Routes, Schedules, Fares and Marketing) 

• Service Reliability and Quality 

(Operations, Customer Service, Customer Communications and Vehicle Cleanliness) 

• Maintenance and Engineering 
(Vehicles, Facilities and Capital Projects) 

• Finance and Administration 

(Management, Budget, Service Standards, Contracts and Labor Relations/Personnel, data 
collection and analysis) 

• Safety and Training 

(Safety, Training, Claims, and accessibility for passengers and pedestrians.) 

Committee Structure 

• There should be at least three (3) and fewer than eight (8) people per committee. If there are 
fewer than three (3) people interested, no committee will be formed. 

• Possibly joining smaller committees or having joint meetings if there is not enough interest 
for separate committees 



3. Public comment 

None 

4. Adjournment 

The meeting was adjourned at 7:25 p.m. 



/ 
!z*>loo 



Municipal Transportation Agency fitizens' Advisory Council 
City & County of ^an Francisco 

Notice of Special Meeting and Agenda 

Tuesday, ^uly 25, 2000 • 5:30PM 

401 Van Ness Ave • Room 334 

San Francisco CA 



Members: 

Art Cimento 

Carlota del Portillo 

Joan Downey 

Ellen Hayes 

Jackie Landsman 

Steven Lee 

Niko Letunic 

Cynthia Low 

Daniel Murphy 

Bruce Oka 

David Pilpel 

Bob Planthold 

Norman Rolfe 

Linton Stables 

Harry Stern 



DOCUMENTS DEPT. 

JUL t k 20C0 

SAN FRANCISCO 
PUBLIC LIBRARY 



The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Ave Ste 334 

San Francisco C A 94102-4524 



(415) 554-4129 Voice • (415) 554-4143 Fax 



AGENDA 
1 . Call to Order/Roll Call 



) 



Discuss and adopt a position on the Memorandum of Understanding (MOU) between the 
Municipal Transportation Agency and Transport Workers Union Local 250A. 



(ACTION ITEM) (Attachment) 

3. Public Comment 

4. Adjournment 



Disability Access 

This meeting will be held in Room 335 at 401 Van Ness Avenue, San Francisco, between McAllister and 
Grove Streets (the War Memorial Veterans' building). From the first floor lobby, take either elevator to 
the 3 r d floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four 
blocks from the meeting location. Accessible Muni lines nearest the meeting location are the 42 
Downtown Loop and 49 Van Ness-Mission. The closest Muni Metro stop is Van Ness station, where one 
can transfer to a 42 or 49. For more information about Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle 
rack is located outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the 
south side of McAllister Street, between Polk and Larkin Streets) includes bicycle racks in view of a 
parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Evelyn 
Merrill at least 72 hours in advance of need at (415) 554-4129. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, 
multiple chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other 
attendees may be sensitive to various chemical-based products. Please help the City to accommodate 
these individuals. 

Know Your Rights Under The Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, 
boards, councils, and other agencies of the City and County exist to conduct the people's business. This 
ordinance assures that deliberations are conducted before the people and that City operations are open to 
the people's review. 

Written reports and background materials for calendar items are available for public inspection and 
copying at 401 Van Ness Ave, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco 
Administrative Code) or to report a violation of the ordinance, contact Donna Hall by mail to 
Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San 
Francisco CA 94102-4689; by phone at 415 554-7724; by fax at 415 554-5163; or by email at 
donna_hall@ci.sf.ca.us. 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall 
or by printing Chapter 67 of the San Francisco Administrative Code on the Internet, at 
http://www.ci. sf.ca.us^dsupvrs/sunshine.htm 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action 
may be required by the San Francisco Lobbyist Ordinance (Administrative Code Sec. 16.520-16.534) to 
register and report lobbying activity. For more information about the Lobbyist Ordinance, contact the 
Ethics Commission at 1390 Market St Ste 701, San Francisco CA 94102, telephone (415) 554-9510, fax 
(415) 703-0121, or visit their web site at http://www.ci.sf.ca.us/ethics/ . 



"I 
7/36/00 



Municipal Transportation Agency ^itizens' Advisory Council 



City & County of San Francisco 

l)lotice of Special Ad Hoc Committee 



V 



Meeting and Agenda 

Tuesday, ^y 25, 2000 • 7PM 

401 Van Ness Ave • Room 334 

San Francisco CA 

Members: 

Ellen Hayes 

Jackie Landsman 

David Pilpel 

Linton Stables 

The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Ave Ste 334 

San Francisco CA 94102-4524 

(415) 554-4129 Voice • (415) 554-4143 Fax 
AGENDA 



07 7 RCVD 

DOCUMENTS DEPJ. 

Ju *. 2 5 20C0 

SAN FRANCISCC 
p UBL!C LIBRARv 



1. Call to Order/Roll Call 

Members of the ad hoc committee: Ellen Hayes, Jackie Landsman, David Pilpel, Linton 
Stables 

2. Discuss and revise proposed committee structure to present to full CAC for adoption. 
(ACTION ITEM) (Attachment) 

3. Public Comment 



4. Adjournment 



Disability Access 

This meeting will be held in Room 335 at 401 Van Ness Avenue, San Francisco, between McAllister and 
Grove Streets (the War Memorial Veterans' building). From the first floor lobby, take either elevator to 
the 3 f d floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four 
blocks from the meeting location. Accessible Muni lines nearest the meeting location are the 42 
Downtown Loop and 49 Van Ness-Mission. The closest Muni Metro stop is Van Ness station, where one 
can transfer to a 42 or 49. For more information about Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle 
rack is located outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the 
south side of McAllister Street, between Polk and Larkin Streets) includes bicycle racks in view of a 
parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Evelyn 
Merrill at least 72 hours in advance of need at (415) 554-4129. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, 
multiple chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other 
attendees may be sensitive to various chemical-based products. Please help the City to accommodate 
these individuals. 

Know Your Rights Under The Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, 
boards, councils, and other agencies of the City and County exist to conduct the people's business. This 
ordinance assures that deliberations are conducted before the people and that City operations are open to 
the people's review. 

Written reports and background materials for calendar items are available for public inspection and 
copying at 401 Van Ness Ave, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco 
Administrative Code) or to report a violation of the ordinance, contact Donna Hall by mail to 
Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San 
Francisco CA 94102-4689; by phone at 415 554-7724; by fax at 415 554-5163; or by email at 
donna_hall@ci.sf.ca.us. 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall 
or by printing Chapter 67 of the San Francisco Administrative Code on the Internet, at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action 
may be required by the San Francisco Lobbyist Ordinance (Administrative Code Sec. 16.520-16.534) to 
register and report lobbying activity. For more information about the Lobbyist Ordinance, contact the 
Ethics Commission at 1390 Market St Ste 701, San Francisco CA 94102, telephone (415) 554-9510, fax 
(415) 703-0121, or visit their web site at http://www.ci.sf.ca.us/ethics/ . 



ft). 3 

a 

'ae/oo 



^Municipal Transportation AgencyJCitizens' Advisory Council 
City and County of San Francisco 



Special Meeting of the Citizens' Advisory Council 

^Minutes 



> 



Tuesday ^July 25, 2000 

5:?0PM 

401 Van Ness Avenue, Room 334 

San Francisco, CA 



Members : 

Ellen Hayes 

Jackie Landsman 

David Pilpel 

Linton Stables 



The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, suite 334 

San Francisco, CA 94102-4524 



Tel: 415-554-4129 (voicemail) 
Fax:415-554-4143 



DOCUMENTS DEPT. 

AUG 3 1 2000 

SAN FRANCISCO 
PUBLIC LIBRARY 



Citizens' Advisory Council 

Minutes 

July 25, 2000 



1. Call to Order/Roll Call 

The meeting was called to order at 5:35 p.m. 

Members present: Art Cimento, Joan Downey, Ellen Hayes, Jackie Landsman, Steven Lee, Niko 
Letunic, Daniel Murphy, David Pilpel, Bob Planthold, Norman Rolfe, Linton Stables 

Members absent: Carlota del Portillo, Cynthia Low, Bruce Oka, Harry Stern 

2. Discuss and adopt a position on the Memorandum of Understanding (MOU) between the 
Municipal Transportation Agency and Transport Workers Union Local 250A. 

Larry Williams, Deputy General Manager, Human Resources Labor Relations & EEO 
highlighted the major changes in the MOU. 

David Pilpel asked if copies of the presentation are available to the CAC and for the public. 
Mr. Pilpel and attendees were assured that in accordance to the Public Information Act copies of 
the presentation would be made available. 

Public comment 

Barbara Brooks voted in favor of the MOU but thinks it needs more clarification. She adds that 
the drivers have to give up a little to get some of the good things in the MOU. 

John Murray's main concern is absenteeism. He noted that it is very difficult to take time off in 
order to take care of personal business. It's hard to look at the contract if you are not working 
under the conditions that the drivers work under. 

Loretta Steptoe stated that the equipment is old. They are required to work 10 hours straight on 
over crowded and dirty buses. She works under very poor working conditions and management 
should address these problems and get better equipment. 

Andrew Sullivan of Rescue Muni discussed his letter to the MTA. There are a few concerns 
about the contracts. The two major issues were merit pay and salary formula. He stated that 
real bonuses to good service should be awarded and the salary formula rate was not specified in 
the MOU. 

Barry McGrutter sees no improvements. The problems include double headway, not enough 
buses are available, buses breaking down, lack of restroom facilities, shortage of long buses 
during rush hour, tight schedules, and no allowance for breaks/lunch breaks. 



Robert Parks does not agree with the accident provision. Any avoidable accident can be 
chargeable. A driver's A or B rating can easily be changed to a C rating. 

Ellen Murray feels that drivers need more respect and should be treated in a fair manner. She 
was not in favor of the MOU. She commented that schedules need improving, there should be 
an increase in work rules, an increase in staffing, and the driver's need for sick leave. 

Serafm Verdugo wants to see more buses and a complete fleet. The same goes for more 
manpower. Expert pay should be 3 years instead of 5 years. 

An anonymous transit operator addressed his frustration working 9-10 hours without a break or 
being able to go to the restroom. His experience with worker's compensation regarding assault 
pay is unreliable, especially, having to wait 90 days for a check. 

Jim Chappell of SPUR stated the importance of providing service to the riders. Prop E is not an 
attack toward the operators but a step to improve management. 

Carl Anderson states that inadequate staffing has prevented him from taking a vacation in 2 years 
and requires him to work 6-7 days per week. He also noted that sick time is necessary and being 
on time is not attainable. 

Recommendations : 

The Citizens' Advisory Council would like to make the following recommendations to 
management and the MTA Board: 

• Recommend a new contract to comply with charter Section 8A104(m) and to provide 
incentive and bonuses for achievement of service standards. Section 8A1 03(c) and other 
standards and milestones adopted pursuant to Section 8A103. 

• Recommend that additional clarity and specificity is brought to contract provisions that are 
vague and unnecessarily open to interpretation. 

• Recommend that contract provisions address the provision of appropriate facilities and 
breaks during regular shifts and accommodations are made to reduce stress for improved 
performance. 



3. Public comment 
None 

4. Adjournment 

The meeting was adjourned at 8:10 p.m. 



JVlunicipal Transportation Agency £itizens' Advisory Council 
City & County ofjSan Francisco 



Tjc 



^otice of Meeting and Agenda 

Thursday, August 3, 2000 • 5:30PM 

401 Van Ness Ave • Room 334 

San Francisco CA 



07-25-00 Al T:57 R 

DOCUMENTS DEPT. 

JUL 2 5 2000 

SAN FRANCISCO 
PUBLIC LIBRARY 



Members: 

Ait Cimento, Carlota del Portillo, Joan Downey, Ellen Hayes, Jackie Landsman, Steven Lee 

Niko Letunic, Cynthia Low, Daniel Murphy, Bruce Oka, David Pilpel 

Bob Planthold, Norman Rolfe, Linton Stables, Harry Stern 



The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Ave Ste 334 

San Francisco CA 94102-4524 



(415) 554-4129 Voice • (415) 554-4143 Fax 



AGENDA 

1. Call to Order/Roll Call 5:30 

2. Self-introduction of Members and Staff 5:35 

3. Approval of Minutes. 5:40 
(ACTION ITEM) (Attachment) 

4. Public Comment 5:45 

5. Report of the Chair Pro Tern 5:50 

6. Communications 5:55 

7. Discuss and adopt Rules of Order. (ACTION ITEM) (Attachment) 6:00 

8. Election of officers. (ACTION ITEM) 6:15 

9. Discuss and adopt committee structure, ad hoc committee report. Discuss committee 
assignments. (ACTION ITEM) (Attachment) 6:25 

10. Staff Report; Muni staff responses to previous questions from Members, reports on current 
and upcoming issues. (INFORMATION ITEM) 6:35 

11. Review committee tasks and agenda items for next meeting. 7:20 

12. Public Comment 7:25 

13. Adjournment 7:30 



Disability Access 

This meeting will be held in Room 335 at 401 Van Ness Avenue, San Francisco, between McAllister and Grove 
Streets (the War Memorial Veterans' building). From the first floor lobby, take either elevator to the 3 rd floor, make 
a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from 
the meeting location. Accessible Muni lines nearest the meeting location are the 42 Downtown Loop and 49 Van 
Ness-Mission. The closest Muni Metro stop is Van Ness station, where one can transfer to a 42 or 49. For more 
information about Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is 
located outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of 
McAllister Street, between Polk and Larkin Streets) includes bicycle racks in view of a parking attendent. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Evelyn Merrill at least 
72 hours in advance of need at (415) 554-4129. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple 
chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be 
sensitive to various chemical-based products. Please help the City to accommodate these individuals. 

Know Your Rights Under The Sunshine Ordinance 

Governments 's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, 
councils, and other agencies of the City and County exist to conduct the people's business. This ordinance assures 
that deliberations are conducted before the people and that City operations are open to the people's review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 
Van Ness Ave, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative 
Code) or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance 
Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San Francisco CA 94102-4689; by phone at 415 554- 
7724; by fax at 415 554-5 163; or by email at donna_hall@ci.sf.ca. us. 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by 
printing Chapter 67 of the San Francisco Administrative Code on the Internet, at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be 
required by the San Francisco Lobbyist Ordinance (Administrative Code Sec. 16.520-16.534) to register and report 
lobbying activity. For more information about the Lobbyist Ordinance, contact the Ethics Commission at 1390 
Market St Ste 701, San Francisco CA 94102, telephone (415) 554-9510, fax (415) 703-0121, or visit their web site 
at http://www.ci.sf.ca.us/ethics/ . 



Municipal Transportation Agency gitizens' Advisory Council 

City & County of San Francisco D0CUMENTS DEPT 

^ INUTES SEP 1 2 2000 

REGULAR MEETING - ^ugust 2000 SAN FRANCISCO 

1 . The meeting was called to order at 5 :32 p.m. by Mr. Stables. 

Members present: Art Cimento, Joan Downey, Ellen Hayes, Jackie Landsman, Steven Lee, 
Niko Letunic, Cynthia Low, Daniel Murphy, Bruce Oka, David Pilpel, Bob Planthold, 
Norman Rolfe, Linton Stables, Harry Stern 

Members absent: Carlota del Portillo 

MUNI staff, special guests, and members of the public were welcomed. 

2. Approval of the 7/6 and 7/25 minutes was continued to a future meeting. 

3. There was no public comment. 

4. Mr. Stables reported that he asked the MTA Board at their 1 August 2000 meeting for input 
about tasks the CAC could take on. He also presented the CAC's recommendations 
regarding the TWU MOU which the MTA board then took under advisement. 

5. Communications 

A memo from Lisa Mancini was distributed responding to items raised at the last meeting. 
Linton Stables reported that according to the city attorney it is highly unlikely that there 
would be any conflict of interest since members of the CAC serve in an advisory role only. 

Dan Murphy asked for a response from the city attorney in writing about possible conflicts 
for any member who owns stock in a company or who works for a company that is bidding 
on a contract or currently doing business with Muni. 

6. The following changes were made to the Rules of Order Draft 1 .3: 

a. Article 2, Section 2 Change "in a calendar year" to "any 12 month period". 

b. Article 2, Section 3 Add "eleven". "Terms of the other eleven appointees shall be 
staggered " 

c. Article 4, Section 10. Change "ten" to "five" in the last sentence. "The officially 
adopted minutes shall be available for inspection and copying no later than five working 
days after the meeting. . .". 

The Rules as amended were adopted unanimously (Del Portillo-absent). 

7. Linton Stables was elected chair and David Pilpel was elected vice-chair unanimously (Del 
Portillo-absent). 

8. The Council discussed and adopted a committee structure, in accordance with the ad hoc 
committee report. Committee assignments were made by the Chair. 

The following committees were established and members assigned: 

a. Service Design and Marketing - David Pilpel (Chair), Cynthia Low, Niko Letunic, 

Page 1 of 1 



Norm Rolfe, Jackie Landsman, Harry Stern, Ellen Hayes 

b. Service Reliability and Quality - Jackie Landsman (Chair), Bruch Oka, Daniel Murphy, 
Norm Rolfe. 

c. Maintenance and Engineering - Bob Planthold (Chair), Steven Lee, Art Cimento, Linton 
Stables 

d. Finance and Administration - Daniel Murphy (Chair), Bob Planthold, Art Cimento, 
David Pilpel, Joan Downey, Ellen Hayes 

e. Safety, Training and Accessibility - Bruce Oka (Chair), Harry Stern, Steven Low 

The report of the ad hoc committee was accepted and the committee was discharged with 
thanks. This committee structure will be reviewed in January. Mr. Stables said that the 
committees would be responsible for taking minutes as there wasn't any Muni staff available 
at this time to staff the committees, however Muni would post agendas and minutes. After 
discussion, it was agreed that the general manager would be requested to make staff available 
to cover committee meetings. There was also discussion about whether eight members of the 
CAC could attend a committee meeting without violating the Sunshine Ordinance. The City 
Attorney will be asked for a response. 

9. Debbie Dennison presented the Prop. E service standards. Vince Harris, Patty DeVlieg and 
Bill Neilson presented the rail replacement program. The K-Line service plan was referred to 
the Maintenance and Engineering committee. 

Also discussed was a tour for the CAC. It was agreed that it would be scheduled for two 
different days, it would be for four hours, it would include a visit to central control and to one 
division for each mode (diesel, trolley, LRV). The tour at the division will be conducted 
from the perspective of the driver and the union leadership will be informed. 

1 0. Review committee tasks and agenda items for next meeting. 

At the next meeting the following items will be presented: lottery for staggered terms; 
statement of purpose; and tour details. Referred to committee are: K-line service plan; 
SOMA/Potrero Hill service changes; sign-ups; timetable timeframe and distribution; Prop. E 
service standards and the process for service changes. 

The CAC asked for an updated member contact sheet, the list of committees and members; 
that the CAC rules be sent to the Board of Supervisors and the Public Library, and; that the 
CAC be kept apprised of the TWU MOU negotiations. A presentation of the Third Street 
Corridor Plan will be scheduled for a future meeting. 

David Pilpel will contact individuals who may wish to receive the CAC agenda and urge 
them to contact Muni to be added to the mailing list. 

1 1 . There was no public comment. 

12. The meeting was adjourned at 7:55 p.m. 



Page 2 of 2 



Municipal Transportation Agency Citizens' Advisory Council 







City & County of San Francisco 



°10,2) 



1 oo 



Notice of Meeting and Agenda 

Thursday, September 7, 2000 • 5:30PM 

401 Van Ness Ave • Room 334 

San Francisco CA 



Members: 

Art Cimento, Carlota del Portillo, Joan Downey, Ellen Hayes, Jackie Landsman, Steven Lee 

Cynthia Low, Daniel Murphy, Bruce Oka, David Pilpel 

Bob Planthold, Norman Rolfe, Linton Stables, Harry Stern 



The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Ave Ste 334 

San Francisco C A 94102-4524 



DOCUMENTS DEPT 

AUG 3 1' 2000 

SAN FRANCISCO 
PUBLIC LIBRARY 



(415) 554-4129 Voice • (415) 554-4143 Fax 



AGENDA 

1 . Call to Order/Roll Call. 5:30 

2. Self-introduction of Members and Staff. 5:35 

3. Review and adopt minutes of July 6, July 25, and August 3, 2000, meetings. 5:40 
(ACTION ITEM) (Attachment) 

4. Public Comment. 5:45 

5. Report of the Chair 5:50 

a. Conflict of Interest, memorandum from City Attorney's office. 

b. Plans for facilities tour 

6. Staff Report; Muni staff responses to previous questions from Members, reports 5:55 
on current and upcoming issues. (INFORMATION ITEM) 

a. Responses to previous CAC questions. 

b. New Tentative Agreement between MTA and TWU. 

c. APTA Conference. 

6. Council Members' questions and comments. 6:35 

7. Committee Reports. (INFORMATION ITEM) 6:50 

a. Service Design and Marketing 

b. Service Reliability and Quality 

c. Maintenance and Engineering 

d. Finance and Administration 

e. Safety, Training and Accessibility 

8 . Review committee tasks and agenda items for next meeting. 7:15 

9. Drawing for terms in accordance with Rules of Order. 7:20 

10. Public Comment 7:25 
12. Adjournment 7:30 



Disability Access 

This meeting will be held in Room 335 at 401 Van Ness Avenue, San Francisco, between McAllister and Grove 
Streets (the War Memorial Veterans' building). From the first floor lobby, take either elevator to the 3 rd floor, make 
a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from 
the meeting location. Accessible Muni lines nearest the meeting location are the 42 Downtown Loop and 49 Van 
Ness-Mission. The closest Muni Metro stop is Van Ness station, where one can transfer to a 42 or 49. For more 
information about Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is 
located outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of 
McAllister Street, between Polk and Larkin Streets) includes bicycle racks in view of a parking attendent. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Evelyn Merrill at least 
72 hours in advance of need at (415) 554-4129. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple 
chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be 
sensitive to various chemical-based products. Please help the City to accommodate these individuals. 

Know Your Rights Under The Sunshine Ordinance 

Govemments's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, 
councils, and other agencies of the City and County exist to conduct the people's business. This ordinance assures 
that deliberations are conducted before the people and that City operations are open to the people's review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 
Van Ness Ave, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative 
Code) or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance 
Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San Francisco CA 94102-4689; by phone at 415 554- 
7724; by fax at 415 554-5163; or by email at donna_hall@ci.sf.ca.us. 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by 
printing Chapter 67 of the San Francisco Administrative Code on the Internet, at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be 
required by the San Francisco Lobbyist Ordinance (Administrative Code Sec. 16.520-16.534) to register and report 
lobbying activity. For more information about the Lobbyist Ordinance, contact the Ethics Commission at 1390 
Market St Ste 701, San Francisco CA 94102, telephone (415) 554-9510, fax (415) 703-0121, or visit their web site 
at http://www.ci.sf.ca.us/ethics/ . 



'CO 

f e,o is 



Municipal Transportation Agency Citizens' Advisory Council 
City and County of San Francisco 

MINUTES DOCUMENTS DEPT. 



Regular Meeting OCT 1 2000 

Thursday, September 7, 2000 

"5:30 PM SAN FRANCISCO 

401 Van Ness Avenue, Room 334 PUBLIC LIBRARY 

San Francisco, CA 

1 . The meeting was called to order at 5:35 p.m. by Mr. Stables. 

Members present: Art Cimento, Joan Downey, Ellen Hayes, Jackie Landsman, Steven Lee, 
Cynthia Low, Daniel Murphy, Bruce Oka, David Pilpel, Bob Planthold, Norman Rolfe, 
Linton Stables 

Members absent: Carlota del Portillo, Harry Stern 

MUNI staff and members of the public were welcomed. 

2. Self-introduction of Members and Staff was made. Niko Letunic has resigned as a 
committee member. 

3. Minutes of the July 6, July 25, and August 3, 200 meetings were approved. It was agreed that 
in future minutes the maker and seconder of each motion will be noted. Minutes will also 
include a list of pending items. 

4. There was no public comment. 

5. Report of the Chair: 

a. The Conflict of Interests memorandum from the City Attorney's office was not available. 
Claire Sylvia of the City Attorney's office is writing the Conflict of Interest memo. 

b. Plans for a full tour of Muni facilities were discussed. The tour, which will be open to 
the public, will be held on October 14 from 9:00 a.m. to 1 :00 p.m. The tour will include 
visits to Central Control, Metro, Woods, Marin, Portrero, Flynn, and Cable Car 
Divisions. The entire tour is expected to last approximately 4 hours. Mr. Stables declared 
that this would be a public meeting and would have to be noticed as such. 

c. Mr. Stables reported there were no CAC reports to MTA Board this month. He also 
reported that he agreed with a suggestion to move up staff reports in the CAC agendas in 
order to allow staff to leave early from meetings. 



6. Staff Report: 

a. Responses to previous CAC questions were raised. Mr. Pilpel emphasized that the 
secretary position for the Council is still vacant (since July). The CAC's request for a list 
of existing reports from MTA was not honored. It was also suggested that the CAC 
establish a small library of these documents that would be made available to the public. 

b. Larry Williams, Deputy General Manager of Labor Relations and EEO, was on hand to 
discuss the status of the Tentative Agreement (TA) with TWU. The second TA is 
currently open to public comment until September 24. If this agreement is ratified, it 
must be acted on by the MTA Board by September 24. If it is not approved, the existing 
contract will remain in place for the next fiscal year. Mr. Pilpel asked if the CAC's 
recommendations from the special meeting of July 25 were incorporated in the latest 
version of the tentative agreement. Mr. Williams responded that they were not 
specifically included, but they had been part of the discussion. 

c. APTA Conference: The APTA Conference will be held from September 23 -27, 2000. 
The national Rodeo competition will take place at 3COM Park from September 23-24. 
The Conference will take place at the Hilton Hotel from September 25 - 27, 2000. Mr. 
Paul Czechowicz has information about programs. There will be badges for the CAC at 
the host desk at the Hilton. 

7. Committee Reports: 

a. The Service Design and Marketing Committee will hold its first meeting on Friday, 
September 22 at 5:00 p.m. at 401 Van Ness Avenue. 

b. The Service Reliability and Quality Committee meeting was held on August 3 1 . Jackie 
Landsman, Committee Chair, reported that the Committee agreed on objectives. They 
are: 1) Investigate schedule adherence; 2) Bus cleaning standards; and 3) Review 
Passenger Service Report process. Mr. Oka suggested obtaining a report of historical 
service from Operations to determine the key causes of why buses are not running on 
time. The next meeting is scheduled for September 28, 2000 at 5:00 p.m. 

c. The Maintenance and Engineering Committee held its meeting on Friday, September 1> at 
8:30 a.m. Bob Planthold, Committee Chair, reported that Vince Harris and Fred 
Stephens were on hand to discuss upcoming projects, such as Third Street and Central 
Subway light rail projects. The Committee has agreed to meet at 3:30 p.m. the third 
Thursday of each month at 1 145 Market St, 6 th Floor conference room. 

d. The Finance and Administration Committee has not met. 

e. The Safety, Training and Accessibility Committee has not met. 



8. The CAC members had the following comments and requests for information: 

Ellen Hayes asked about the Muni maps as they are not available in convenient places for 
tourists and regular Muni riders. Ms. Hayes asked that the Communications department draft 
a letter to the editors of the Chronicle and Examiner telling them that a new Muni Map was 
available and noting where the public can purchase them. 

Joan Downey asked about the relationship between Friends of Muni and Muni. She quoted 
from a letter in which "Friends of Muni" were honored as "Muni's eyes and ears". No one 
has heard of Friends of Muni. 

David Pilpel wants to have a discussion on the CAC regarding DPT and Police Department 
enforcement of transit lanes. Mr. Pilpel emphasized that traffic enforcement is necessary and 
wondered how that gets prioritized and accomplished. 

Norm Rolfe requested a copy of the SMFPJC report for discussion at that meeting. 

It was announced that Bob Kuo is no longer Deputy General Manager of Finance and 
Administration. 

The next CAC meeting will be held on Thursday, October 5, 2000, at 5:30 p.m. 

10. The results of the drawing for terms in accordance with Rules of Order were: 

Member: Term ends on: 

ArtCimento 07/01/2002 

Carlota del Portillo 07/01/2001 

Joan Downey 07/01/2003 

Ellen Hayes 07/01/2004 

Jackie Landsman 07/01/2004 

Steven Lee 07/01/2002 
Sup. Katz's appointee 07/01/2004 

Cynthia Low 07/01/2003 

Daniel Murphy 07/01/2002 

Bruce Oka 07/01/2003 

David Pilpel 07/01/2003 

Bob Planthold 07/01/2002 

Norman Rolfe 07/01/2001 

Linton Stables 07/0 1/2001 

Harry Stern 07/01/2001 

11. There was no public comment. 

12. The meeting was adjourned at 7:35 p.m. 



H) 



IF 

•/ 
5/5/00 

el 

4 "/V«0 



Municipal Transportation Agency 

'^Citizens' Advisory Council 

City & County of San Francisco 



Jsfotice of Meeting and Agenda 

Thursday, October 5, 2000 • 5:30PM 

401 Van Ness Ave • Room 334 

San Francisco CA 



DOCUMENTS DEPT, 

OCT - 3 2003 

SAN FRANCISCO 
PUBLIC LIBRARY 



Members: 






Art Cimento, Carlota del Portillo, Joan Downey, Ellen Hayes, Jackie Landsman, 

Steven Lee, Cynthia Low, Daniel Murphy, Bruce Oka, David Pilpel 

Bob Planthold, Norman Rolfe, Linton Stables, Harry Stern 



The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Ave Ste 334 

San Francisco CA 94102-4524 



(415) 554-4129 Voice • (415) 554-4143 Fax 



AGENDA 

1 . Call to Order/Roll Call. 5:30 

2. Review and adopt minutes of September 7, 2000 meeting. 5:35 
(ACTION ITEM) (Attachment) 

3. Public Comment. 5:40 

4. Report of the Chair 5:45 

a. Conflict of Interest memorandum from City Attorney's office. 

b. Plans for facilities tour 

5. Staff Report; Muni staff responses to previous questions from Members, reports 5:55 
on current and upcoming issues. (INFORMATION ITEM) 

a. South of Market Service Plan 

b. Public outreach for J-line re-rail 

c. TWU-250 A negotiations 

6. Council Members' questions and comments. 6:35 

7. Committee Reports. (INFORMATION ITEM) 6:50 

a. Service Design and Marketing 

b. Service Reliability and Quality 

c. Maintenance and Engineering 

d. Finance and Administration 

e. Safety, Training and Accessibility 

8. Review committee tasks and agenda items for next meeting. 7:15 

9. Adjournment 7:30 



Disability Access 

This meeting will be held in Room 335 at 401 Van Ness Avenue, San Francisco, between McAllister and Grove 
Streets (the War Memorial Veterans' building). From the first floor lobby, take either elevator to the 3 rd floor, make 
a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from 
the meeting location. Accessible Muni lines nearest the meeting location are the 42 Downtown Loop and 49 Van 
Ness-Mission. The closest Muni Metro stop is Van Ness station, where one can transfer to a 42 or 49. For more 
information about Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of die meeting location. A bicycle rack is 
located outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of 
McAllister Street, between Polk and Larkin Streets) includes bicycle racks in view of a parking attendent. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Evelyn Merrill at least 
72 hours in advance of need at (415) 554-4129. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple 
chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be 
sensitive to various chemical-based products. Please help the City to accommodate these individuals. 

Know Your Rights Under The Sunshine Ordinance 

Governments's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, 
councils, and other agencies of the City and County exist to conduct the people's business. This ordinance assures 
that deliberations are conducted before the people and that City operations are open to the people's review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 
Van Ness Ave, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative 
Code) or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance 
Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San Francisco CA 94102-4689; by phone at 415 554- 
7724; by fax at 415 554-5163; or by email at donna_hall@ci.sfca.us. 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by 
printing Chapter 67 of the San Francisco Administrative Code on the Internet, at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be 
required by the San Francisco Lobbyist Ordinance (Administrative Code Sec. 16.520-16.534) to register and report 
lobbying activity. For more information about the Lobbyist Ordinance, contact the Ethics Commission at 1390 
Market St Ste 701, San Francisco CA 94102, telephone (415) 554-9510, fax (415) 703-0121, or visit their web site 
at http://www.ci.sf.ca.us/ethics/ . 



Municipal Transportation Agency Citizens' Advisory Council 
City and County of San Francisco 



DRAFT MINUTES 



DOCUMENTS DEPT. 



Regular Meeting 
Thursday, October 5, 2000 NOV - I 2C00 

5:30 P.M. SAN Fran 

401 Van Ness Avenue, Room 334 , ,o, ,"' 

San Francisco, CA 



PUBLIC LIBRARY 



1 . The meeting was called to order at 5:35 p.m. by Mr. Stables. 



Members Present: Art Cimento, Joan Downey, Ellen Hayes, Cynthia Low, Daniel 
Murphy, David Pilpel, Bob Planthold, Norman Rolfe, Linton 
Stables 

Members Absent: Carlota del Portillo, Jackie Landsman, Steven Lee, Bruce Oka, 
Harry Stern 



2. The minutes of September 7, 2000 were approved as amended. 

3. Public Comment 

No public comment was received. 

4. Report of the Chair 

a. Conflict of Interest memorandum from City Attorney's office. 

Muni staff will contact the City Attorney's office to inquire when the 
memorandum will be completed and forwarded to the Council. 

b. Plans for Facilities Tour 

The facilities tour will be on Saturday, October 14, 9 a.m.-l p.m. The tour will 
begin at 401 Van Ness Avenue. A notice of this special meeting will be mailed. 
The tour include Central Control, Metro, Potrero and Flynn Divisions with a stay 
of 45 minutes at each facility. 

Mr. Pilpel requested the tour include 700 Pennsylvania Street so CAC members 
can see where the facility is located. 



c 



c 



5. Staff Report: Muni staff responses to previous questions from Members, reports on 
current and upcoming issues. (INFORMATION ITEM) 

a. South of Market Service Plan 

Peter Straus, Manager of Service Planning discussed the South of Market Service 
Plan. 

Mr. Pilpel asked for the specific headway times for expanded service on the 12 
line. Mr. Straus will mail the Council information on the headway times for 
South of Market Service. 

Mr. Stables asked whether consideration had been given to increasing service near 
the College of Arts and Crafts, located near 7 l and Deharo Streets. Mr. Straus 
stated service in this area is to be reviewed under the Mission Bay Plan. He also 
stated new maps and timetables would be distributed in either January or March 
but that a final decision has yet to be made. 

b. Public Outreach for J Line Re-Rail 

Two public meetings will be held on October 19 and November 2. Information 
will be posted on the Muni's website, a hot line will be established, car cards will 
be posted on all vehicles. Prior to the project beginning, service quality teams 
will be passing out information flyers. Muni staff will provide CAC members 
with the flyers when they are produced. 

Mr. Pilpel asked for a copy of the project plan. Mr. Pilpel also asked that a report 
be done at next meeting on the Eureka/1 7 l St. clean up. 

c. TWU-250-A Negotiations 

Muni staff had no new information to report.* 

6. CAC members' Questions and Comments 

Mr. Pilpel asked that the CAC be provided with the recent study on the G line done 
by the Transportation Authority. Review and discussion of the study will be referred 
to the Safety, Training and Accessibility Committee. 

Ms. Downey reported that Rescue Muni received a copy of a letter from a citizen 
about an employee memo saying that overtime would only be approved if three buses 
in a row were missing. Muni staff will investigate whether there is a written policy 
and, if there is such a policy, a copy will be provided to the CAC. 

Mr. Pilpel inquired about staff. Muni staff reported that interviews will be conducted 
next week. 



c 



c 



Mr. Pilpel inquired whether staff had developed a pending list for the CAC. Muni 
staff reported that a list is being developed will be forthcoming. 

Mr. Czechowicz reported that Muni's new Finance Director, Ms. Virginia Harrington, 
began work this week. 

7. Committee Reports (INFORMATION ITEM) 

Muni staff will mail committee and CAC agendas to members who request it. 

a. Service Design and Marketing. No meeting has been held to date. 

b. Service Reliability and Quality. No meeting has been held to date. 

c. Maintenance and Engineering. Mr. Planthold reported that the committee was 
given a tour of the Engineering offices at 1145 Market Street during its last 
meeting. 

d. Finance and Administration Committee will meet at 5:30 p.m. on 
Tuesday, October 10, at 401 Van Ness Avenue, Room 334. It will be the 
committee's first meeting. Organizational structure of the committee will be 
discussed at that time. 

e. Safety, Training and Accessibility. No report was submitted. 

8. Review committee tasks and agenda items for next meeting. 

Mr. Pilpel asked for a presentation by the auditor of Muni. 

Ms. Hayes asked for a presentation on run time analysis and how special events 
impact transit and how the public is notified of transit changes. 

Mr. Planthold asked for a report on what groups are associated with Muni and with 
the Trust Fund. 

Three topics will appear on all future agendas. They are: staff reports, presentation 
items and a feature presentation. 

9. Adjournment 

The meeting was adjourned at 7:05 p.m. 






c 



I 



Municipal Transportation Agency Citizens' Advisory Council 
City and County of San Francisco 

DRAFT MINUTES 

Special Meeting 

Saturday, October 14, 2000 

9:00 AM-1 :00 PM 

401 Van Ness Avenue 

San Francisco, CA 

1 . The meeting was called to order at 9: 1 a.m. by Mr. Stables. 

Members Present: Art Cimento, Joan Downey, Ellen Hayes, Jackie Landsman, 
Daniel Murphy, David Pilpel, Bob Planthold, Norman Rolfe, 
Bruce Oka, Linton Stables 

Members Absent: Steven Lee, Harry Stern 

2. Public Comment 

No public comment was received. 

3. Tour bus left for Central Control at 9: 1 5. The following sites were visited: 

a. Central Control-Mr. David Hooper gave a description of the facility and the 
mission of Central Control. 

b. Green Division-Ms. Kathy Forrester gave a description of the operator dispatch 
functions and rail supervision. Mr. Louis Maffe took the group on a tour of the 
Metro Shops. 

c. Potrero Division- Mr. Ed Wong described the functions at Potrero Division and 
detailed the service the division provided. 

d. Flynn Division- Michael Elliot led the group through the facility and described 
the operations functions at the division. Mr. Ken Sapp described the maintenance 
functions at the division for the group. 

4 Adjournment 

The meeting was adjourned at 12:55 p.m. 






c 



\°IL 



10.5 



Municipal Transportation Agency£itizens' Advisory Council 

City & County ofgan Francisco 

Notice of Meeting and Agenda 



/"/ 



DO 



/o/aj/oo) 



Saturday ,jQctober 14, 2000 
9:00 AM- 1:00 PM 
40 1 Van Ness Ave 
San Francisco, CA 

Members: 

Art Cimento 

Carlota del Portillo 

Joan Downey 

Ellen Hayes 
Jackie Landsman 

Steven Lee 

Niko Letunic 

Cynthia Low 

Daniel Murphy 

Bruce Oka 

David Pilpel 
Bob Planthold 
Norman Rolfe 
Linton Stables 

Harry Stern 



°OCUMENTS DEPT, 
OCT 12 



«2S5S? 



/ 



The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Ave Ste 334 

San Francisco C A 94102-4524 

(415) 554-4129 Voice • (415) 554-4143 Fax 



AGENDA 

1 . Call to Order/Roll Call 9:00AM 

2. Public Comment 

3. Board bus in front of 401 Van Ness 9:10AM 

4. Begin Muni Tour at Central Control. The tour will proceed to Green, 
Flynn and Potrero divisions with a brief stop at 700 Pennsylvania 

5. Adjournment at 401 Van Ness 1:00PM 



Disability Access 

This meeting will be a tour of Muni facilities aboard an accessible Muni bus. The bus will be boarded in 
front of 401 Van Ness Ave. All facilities included in the tour, Central Control, Green Division, Flynn 
Division and Potrero, are accessible. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four 
blocks from the meeting location. Accessible Muni lines nearest the meeting location are the 42 
Downtown Loop and 49 Van Ness-Mission. The closest Muni Metro stop is Van Ness station, where one 
can transfer to a 42 or 49. For more information about Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle 
rack is located outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the 
south side of McAllister Street, between Polk and Larkin Streets) includes bicycle racks in view of a 
parking attendent. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Evelyn 
Merrill at least 72 hours in advance of need at (415) 554-4129. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, 
multiple chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other 
attendees may be sensitive to various chemical-based products. Please help the City to accommodate 
these individuals. 

Know Your Rights Under The Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, 
boards, councils, and other agencies of the City and County exist to conduct the people's business. This 
ordinance assures that deliberations are conducted before the people and that City operations are open to 
the people's review. 

Written reports and background materials for calendar items are available for public inspection and 
copying at 401 Van Ness Ave, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco 
Administrative Code) or to report a violation of the ordinance, contact Donna Hall by mail to 
Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San 
Francisco CA 94102-4689; by phone at 415 554-7724; by fax at 415 554-5163; or by email at 
donna_hall@ci.sf.ca.us. 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall 
or by printing Chapter 67 of the San Francisco Administrative Code on the Internet, at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action 
may be required by the San Francisco Lobbyist Ordinance (Administrative Code Sec. 16.520-16.534) to 
register and report lobbying activity. For more information about the Lobbyist Ordinance, contact the 
Ethics Commission at 1390 Market St Ste 701, San Francisco CA 94102, telephone (415) 554-9510, fax 
(415) 703-0121, or visit their web site at http://www.ci.sf.ca.us/ethics/ . 






/ 



OCT-27-2000 14=59 LRU SERUICES 415 337 2369 P. 08/08 



Municipal Transportation Agency gitizens 1 Advisory Council 
City and County of$an Francisco 



DRAFTJUNUTES DOCUMENTS DEPT. 

Special Meeting n 

Saturday, October 14, 2000 UCT 2 7 2000 

9:00 AM-1 :00 PM SAN FRANCISCO 

401 Van Ness Avenue PUBLIC LIBRARY 



San Francisco, CA 

1 . The meeting was called to order at 9: 1 a.m. by Mr. Stabies. 

Members Present: Art Cimento, Joan Downey. Ellen Hayes, Jackie Landsman, 
Daniel Murphy, David Pilpel, Bob Planthold, Norman Rolfe, 
Bruce Oka, Linton Stables 

Members Absent: Steven Lee, Harry Stern 

2. Public Comment 

No public comment was received. 

3. Tour bus left for Central Control at 9: 1 5. The following sites were visited: 

a. Central Control-Mr. David Hooper gave a description of the facility and the 
mission of Central Control. 

b. Green Division-Ms. Kathy Forrester gave a description of the operator dispatch 
functions and rail supervision. Mr. Louis Maffe took the group on a tour of the 
Metro Shops. 

c. Potrero Division- Mr. Ed Wong described the functions at Potrero Division and 
detailed the service the division provided. 

d. Hynn Division- Michael Elliot led the group through the facility and described 
the operations functions at the division. Mr. Ken Sapp described the maintenance 
functions at the division for the group. 

4 Adjournment 

The meeting was adjourned at 12:55 p.m. 



TOTAL P. 08 



0. 3 



Municipal Transportation Agency fitizens' Advisory Council 
City & County of San Francisco 

Notice of Meeting and Agenda 

Thursday, November 2, 2000 • 5:30PM 

401 Van Ness Ave • Room 334 

San Francisco CA 



Members: 

Art Cimento 
Joan Downey 

Ellen Hayes 
Jackie Landsman 

Steven Lee 

Niko Letunic 

Cynthia Low 

Daniel Murphy 

Bruce Oka 

David Pilpel 
Bob Planthold 
Norman Rolfe 
Linton Stables 

Harry Stern 



DOCUMENTS DEPT. 

NOV - t 2000 

SAN FRANCISCO 
PUBLIC LIBRARY 



The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Ave Ste 334 

San Francisco CA 94102-4524 

(415) 554-4129 Voice • (415) 554-4143 Fax 



) 



i 






AGENDA 

1 . Call to Order/Roll Call. 5:30 

2. Review and adopt minutes of October 5, and October 14, 2000 meetings. 5:35 

(ACTION ITEM) (Attachments) 

3. Public Comment. 5:40 

4. Report of the Chair 5:45 

a. Conflict of Interest memorandum from City Attorney's office. 

b. Clerical Staff 

5 Staff Report; Muni staff responses to previous questions from Members, reports 5:55 
on current and upcoming issues. (INFORMATION ITEM) 

a. TWU-250A negotiations 

b. Update on STRP and CIP revisions 

6. Council Members' questions and comments. 6:35 

7. Committee Reports. (INFORMATION ITEM) 6:50 

a. Service Design and Marketing 

b. Service Reliability and Quality 

c. Maintenance and Engineering 

d. Finance and Administration 

e. Safety, Training and Accessibility 

8. Review committee tasks and agenda items for next meeting. 7: 1 5 

9. Adjournment 7:30 



4 



Disability Access 

This meeting will be held in Room 335 at 401 Van Ness Avenue, San Francisco, between McAllister and 
Grove Streets (the War Memorial Veterans' building). From the first floor lobby, take either elevator to 
the 3 r d floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four 
blocks from the meeting location. Accessible Muni lines nearest the meeting location are the 42 
Downtown Loop and 49 Van Ness-Mission. The closest Muni Metro stop is Van Ness station, where one 
can transfer to a 42 or 49. For more information about Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle 
rack is located outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the 
south side of McAllister Street, between Polk and Larkin Streets) includes bicycle racks in view of a 
parking attendent. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Evelyn 
Merrill at least 72 hours in advance of need at (415) 554-4129. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, 
multiple chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other 
attendees may be sensitive to various chemical-based products. Please help the City to accommodate 
these individuals. 

Know Your Rights Under The Sunshine Ordinance 

Governments's duty is to serve the public, reaching its decisions in full view of the public. 
Commissions, boards, councils, and other agencies of the City and County exist to conduct the people's 
business. This ordinance assures that deliberations are conducted before the people and that City 
operations are open to the people's review. 

Written reports and background materials for calendar items are available for public inspection and 
copying at 401 Van Ness Ave, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco 
Administrative Code) or to report a violation of the ordinance, contact Donna Hall by mail to 
Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San 
Francisco CA 94102-4689; by phone at 415 554-7724; by fax at 415 554-5163; or by email at 
donna_hall@ci.sf.ca.us. 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall 
or by printing Chapter 67 of the San Francisco Administrative Code on the Internet, at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative 
action may be required by the San Francisco Lobbyist Ordinance (Administrative Code Sec. 16.520- 
16.534) to register and report lobbying activity. For more information about the Lobbyist 
Ordinance, contact the Ethics Commission at 1390 Market St Ste 701, San Francisco CA 94102, 



telephone (415) 554-9510, fax (415) 703-0121, or visit their web site at 

http://www.ci.sf.ca.us/ethics/ . 



(.. 



Municipal Transportation Agency^itizens' Advisory Council 
City and County of San Francisco 



DO 



MINUTES 
'1K 



Regular Meeting DOCUMENTS DEPT. 
Thursday, November 2, 2000 

5:30 P.M. DEC 1 S 2000 

401 Van Ness Avenue, Room 334 5/^ FRANCISCO 

£an Francisco, CA PUBLIC LIBRARY 



1. Mr. Stables called the meeting to order at 5:40 p.m. 

Members Present: Art Cimento, Joan Downey, Ellen Hayes, Jackie Landsman, Daniel 
Murphy, Bruce Oka, Bob Planthold, Norman Rolfe, Linton Stables 
Members Absent: Steven Lee, Cynthia Low, David Pilpel 

2. The minutes of Regular Meeting on October 5 and Special Meeting on October 14, 
2000 were approved. 

3. Public Comment 

No public comment was received. 

4. Report of the Chair 

a. Mr. Stables noted the death of CAC member Harry Stern. 

b. The Potential Conflicts of Interest for Members of the Citizens' Advisory Council 
memorandum from the City Attorney's office dated October 20, 2000 was 
circulated to the Committee. 

c. Christine Butler will join Muni on November 13 as the secretary to the CAC. The 
CAC will continue to forward items through Paul Czechowicz regarding Muni 
business. 

d. Mr. Stables reported the outcome of the CAC Facilities tour to the MTA Board of 
Directors on October 17. Mr. Stables will prepare a regular monthly report of 
CAC activities to keep the MTA Board apprised of our activities. The Board will 
continue to keep CAC on their agenda even if there is nothing to report. 

5. Staff Report: Muni staff responses to previous questions from Members, reports on 
current and upcoming issues. (INFORMATION ITEM) 

a. TWU-250A negotiations 



Larry Williams, Deputy General Manager of HR, Labor Relations & EEO gave an 
overview of the current TWU-250A Tentative Agreement dated October 21, 2000. 
Topics covered: Wage progression, holiday pay, vacation time, regular days off, part- 
time to full-time status, grievances, accidents and absences. Within 90 days of 
approval of this MOU by the MTA Board, implementation of a new Joint Labor 
Management Board (JLMB) will be determined to address issues related to respect 
and treatment of operators - a recommendation by the CAC. 

Daniel Murphy raised some concern pertaining to Charter Section 88104M provision 
and if the new tentative agreement is compliant with the Charter's requirement for 
incentive bonus for achievement for on-time performance and service standards. Mr. 
Williams said that in Muni's view the new agreement is in compliance. Joan Downey 
suggested a presentation by Mr. Stables, or a statement from Mr. Murphy to the MTA 
Board. Noting that there was significant agreement with Mr. Murphy's position, the 
Chair said he would bring this matter to the MTA Board's attention at its next 
meeting. 

b. Update SRTP & CIP revisions 

Duncan Watry, Manager, Capital Planning and Grants were present to discuss Muni's 
Short Range Transit Plan Update dated October 24, 2000. This is Muni's planning 
document, which is published every 2 years, and includes a description of Muni's 10- 
year service plan. 

6. CAC Members' Questions and Comments 

Bob Planthold raised questions as to the accuracy of the Muni G Line Feasibility 
Study dated July 2000, prepared by the Transportation Authority. According to Mr. 
Planthold the information is misleading; Muni's accessibility staff did not give any 
input and was not contacted for this study. 

CC members emphasized the importance of listing action items on the CAC agenda. 
A current list of open items was distributed to the Committee. All changes or 
additions should be referred to Paul Czechowicz. This list will be incorporated with 
the minuted in the future. 

The CAC thanked Paul Czechowicz for planning the facilities tour. 

7. Committee Reports (INFORMATION ITEM) 

Muni staff will mail committee and CAC agendas to members who request it. 

a. Service Design and Marketing 

A meeting was held in October. The group met to discuss goals/mission 
statement. Ellen Hayes will provide information on the meeting to the secretary. 



b. Service Reliability and Quality 
A meeting was held in October. 

The Committee focused on the following ideas that would significantly impact 
reliability: 

1) Double the double parking fines; and 

2) Place parking control officers on Muni buses. Meetings will be held every 
last Thursday of the month at 5:00 p.m. Next meeting will be held on 
November 29, 2000 at 401 Van Ness. 

c. Maintenance and Engineering 
No meeting was held 

d. Finance and Administration Committee 

A meeting was held Tuesday, October 10 at 401 Van Ness Avenue, Room 334. 
Gigi Harrington, Deputy General Manager of Finance and Administration was 
present. 

e. Safety, Training and Accessibility. 
No meeting was held. 

8. Review committee tasks and agenda items for next meeting. 
Action Request: Staff reports 

The next CAC meeting will be held on December 7, 2000 at 5:30 p.m. 

This meeting was adjourned in memory of Harry Stern. 

9. Adjournment 

The meeting was adjourned at 7:27 p.m. 



[D 



^Municipal Transportation Agency 

Citizens' Advisory Council 

City & County of £an Francisco 



90.3 
n/oc 



Notice of Meeting and Agenda 



Thursday, December 7, 2000 at 5:30 PM 
401 Van Ness Avenue, Room 334 

San Francisco, CA DOCUMENTS DEPT. 

DEC t 2000 



Members: 



SAN FRANCISCO 
PUBLIC LIBRARY 



Art Cimento, Joan Downey, Ellen Hayes, Jackie Landsman, 

Steven Lee, Cynthia Low, Daniel Murphy, Bruce Oka, David Pilpel, 

Bob Planthold, Norman Rolfe, Linton Stables 



The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 

(415) 554-4129 Voice (415) 554-4143 Fax 






AGENDA 

1. Call to Order/Roll Call 5:30 

2. Review and adopt minutes of November 2, 2000 5:35 

3. Public Comment 5:40 

4. Report of the Chair 5:45 

5. Staff Report (ACTION ITEM) 5:55 

a. Service standards: Presented by Lisa Mancini and Debbie Dennison 

b. California Air Resources Board (CARB) Fuel Path Decision 

6. Council Members' questions and comments 6:35 

7. Committee Reports. (INFORMATION ITEM) 6:50 

a. Service Design and Marketing 

b. Service Reliability and Quality 

c. Maintenance and Engineering 

d. Finance and Administration 

e. Safety, Training and Accessibility 

8. Review committee tasks and agenda items for next meeting 7:15 

9. Adjournment 7:30 



L 



c 



DISABILITY ACCESS 

This meeting will be held in Room 335 at 401 Van Ness Avenue, San Francisco between McAllister and 
Grove Streets (the War Memorial Veterans' building). From the first floor lobby, take either elevator to the 
3 rd floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four 
blocks from the meeting location. Accessible Muni lines nearest the meeting location are the 42 
Downtown Loop and 49 Van Ness-Mission. The closest Muni Metro stop is Van Ness station, where one 
can transfer to a 42 or 49. For more information about Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle 
rack is located outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south 
side of McAllister Street, between Polk and Larkin Streets) includes bicycle racks in view of a parking 
attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc), call Christine Butler 
at least 72 hours in advance of need at (415) 554-7313. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, 
multiple chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other 
attendees may be sensitive to various chemical-based products. Please help the City to accommodate these 
individuals. 

Know Your Rights Under the Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, 
boards, councils, and other agencies of the City and County exist to conduct the people's business. This 
ordinance assures that deliberations are conducted before the people and that City operations are open to 
the people's review. 

Written reports and background materials for calendar items are available for public inspection and copying 
at 401 Van Ness Avenue, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco 
Administrative Code) or to report a violation of the ordinance, contact Donna Hall by mail to 
Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San Francisco, 
CA 94102-4689; by phone; (415) 554-7724; by fax (415) 554-5163; or by email at donna hall@ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or 
by printing Chapter 67 of the San Francisco Administrative Code on the Internet, at 

http://www.ci .sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may 
be required by the San Francisco Lobbyist Ordinance (Administrative Code Sec 16.520-16.534) to register 
and report lobbying activity. For more information about the Lobbyist Ordinance, contact the Ethics 
Commission at 1390 Market Street, Suite 701, San Francisco, CA 94102, telephone (415) 554-9510, fax 
(415) 703-0121, or visit their website at http://www.ci.sf.ca.us/ethics/. 



L 



4 



Municipal Transportation Agency Citizens' Advisory Council 

* City and County of San Francisco 

/■■- 

MINUTES 

Regular Meeting DOCUMENTS DEPT 

Thursday^ecember 7, 2000 '■ 

^ 30 P - M - MAR 2 2003 

401 Van Ness Avenue, Room 334 

San Francisco, CA SAN francisco 

PUBLIC LIBRARY 
1 . Mr. Stables called the meeting to order at 5:33 p.m. 



Members Present: Art Cimento, Joan Downey, Ellen Hayes, Jackie Landsman, 
Steven Lee, Daniel Murphy, Bruce Oka, Bob Planthold, Norman 
Rolfe, Linton Stables 

Members Absent: Cynthia Low, David Pilpel 

2. The minutes of the Regular Meeting on November 2, 2000 were approved. 

3. Public Comment 

No public comment was received. 

4. Report of the Chair 

a. Linton Stables attended the MTA Board Meeting on November 21, 2000. 

b. Linton Stables introduced the new CAC secretary, Christine Butler. 

c. California Air Resource Board (CARB) will be reported. MTA will take action on 
CARB at the meeting on Tuesday, December 12, 2000. 

5. Staff Report: Muni staff responds to previous questions from Members, reports on 
current and upcoming issues. (INFORMATION ITEM) 

a. Debbie Dennison, Operations Department presented the report on Service 
Standards for Municipal Railway for the 1 st quarter of July 1 - September 30, 
2000. She discussed goals and objectives for Muni. Also discussed were: 

4 On-time performance 

£, Load performance 

\ Vehicle availability 

£ Absences among driver personnel 

£, Customer service 

b. CARB - Walt Streeter, Deputy General Manager, Capital Planning & Legislative 
Affairs gave an overview on diesel path and alternative fuel path. This was 
presented to the Board of Directors on November 21, 2000; no decision has 
been made. He noted that both paths comply with CARB. He also discussed the 
capital cost, which is in the budget. 



It is in the administrative state, nothing has been finalized. Diesel path lower cost 
option for Muni. Demo buses arrive next month and results from the 
demonstration should be available in 2001. 

Kirkland yard at Fisherman's Wharf will be closing. Woods will reopen as a 
diesel facility, and Islais Creek will be ideal for a CNG facility. 

CAC voted unanimously to support the Diesel fuel path. (ACTION) 

6. CAC Members' Questions and Comments 

Daniel Murphy raised some concern on vehicle replacement. Will vehicles be 
brought on a regular basis, or will vehicles be brought in stages? He also stated 
that major bus slops expensing less passenger pass-ups due to the crowd. 



The question was raised on why wasn't the F-line measured? 

Questions were asked regarding the crime on the buses? What will be done 
about it? Muni personnel noted that the new buses will have cameras, and there 
is police presence. 

Questions were raised in reference to fuel characteristics and the alternative fuel 
path and how will the public be notified? 

Ellen Hayes commented on ridership in Bayview/Hunters Point area with light rail 
being planned for that area. 

There is concern about the new buses being noisy. Muni personnel commented 
that they are working to rectify the problem. 

7. Committee Reports (INFORMATION ITEM) 

a. Service Design and Marketing - no report 

b. Service Reliability and Quality - no report. 

c. Maintenance and Engineering - discussed CARB and adopted a mission 
statement for the sub-committee. 

d. Finance and Administration - no report. Regular meeting to be rescheduled 
in January 2001 due to the holidays. 

e. Safety, Training and Accessibility - no report 

8. Review committee tasks and agenda items for next meeting. 

Action request: Staff reports 

Discuss visibility of service goals along with results of the month. 

Discuss things that impact ridership. 

The next CAC meeting will be held on January 4, 2001. 

9. Adjournment 

The meeting was adjourned at 7:40 p.m. 



? 



Municipal Transportation Agency 

^Citizens' Advisory Council 

City & County of San Francisco 

10.3 



*/oi 



Notice of Meeting and Agenda 



V 




Thursday January 4, 2001 at 5:30 PM 

401 Van Ness Avenue, Room 334 

San Francisco, CA 



\ Members: 

Art Cimento, Joan Downey, Ellen Hayes, Jackie Landsman, 

Steven Lee, Cynthia Low, Daniel Murphy, Bruce Oka, David Pilpel, 

Bob Planthold, Norman Rolfe, Linton Stables 



The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 

(415) 554-4129 Voice (415) 554-4143 Fax 



DOCUMENTS DEPT. 

DEC 2 8 2000 p* />/»/" 



) SAN FRANCISCO 

PUBLIC LIBRARY 



AGENDA 

1. Call to Order/Roll Call 5:30 

2. Review and adopt minutes of December 7, 2000 5:35 

3. Public Comment 5:40 

4. Report of the Chair 5:45 

5. Staff Report (ACTION ITEM) 5:55 
a. Budget: Presented by Gigi Harrington 

6. Council Members' questions and comments 6:35 

7. Committee Reports. (ACTION ITEM) 6:50 

a. Service Design and Marketing 

b. Service Reliability and Quality 

c. Maintenance and Engineering 

d. Finance and Administration 

e. Safety, Training and Accessibility 

8. Review committee tasks and agenda items for next meeting 7:15 

9. Adjournment 7:30 



v~ 



C 



DISABILITY ACCESS 



This meeting will be held in Room 335 at 401 Van Ness Avenue, San Francisco between McAllister and 
Grove Streets (the War Memorial Veterans' building). From the first floor lobby, take either elevator to the 
3 rd floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four 
blocks from the meeting location. Accessible Muni lines nearest the meeting location are the 42 
Downtown Loop and 49 Van Ness-Mission. The closest Muni Metro stop is Van Ness station, where one 
can transfer to a 42 or 49. For more information about Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle 
rack is located outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south 
side of McAllister Street, between Polk and Larkin Streets) includes bicycle racks in view of a parking 
attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc), call Christine Butler 
at least 72 hours in advance of need at (415) 554-7313. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, 
multiple chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other 
attendees may be sensitive to various chemical-based products. Please help the City to accommodate these 
individuals. 



Know Your Rights Under the Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, 
boards, councils, and other agencies of the City and County exist to conduct the people's business. This 
ordinance assures that deliberations are conducted before the people and that City operations are open to 
the people's review. 

Written reports and background materials for calendar items are available for public inspection and copying 
at 401 Van Ness Avenue, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco 
Administrative Code) or to report a violation of the ordinance, contact Donna Hall by mail to 
Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. Goodlett Place, Room 244, San Francisco, 
CA 94102-4689; by phone; (415) 554-7724; by fax (415) 554-5163; or by email at donna halK@ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or 
by printing Chapter 67 of the San Francisco Administrative Code on the Internet, at 

http://www.ci.sf.ca.us/bdsupvrs/sunshinc.htm . 



Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may 
be required by the San Francisco Lobbyist Ordinance (Administrative Code Sec 16.520-16.534) to register 
and report lobbying activity. For more information about the Lobbyist Ordinance, contact the Ethics 
Commission at 1390 Market Street, Suite 701, San Francisco, CA 94102, telephone (415) 554-9510, fax 
(415) 703-0 1 2 1 , or visit their website at http://www.ci.sf.ca.us/ethics/ . 



c 



c 



Municipal Transportation Agency 
^Citizens' Advisory Council 
City & County of San Francisco 



JJotice of Meeting and Agenda 



Thursday, gebruary 1, 2001 at 5:30 PM 
401 Van Ness Avenue, Room 334 
San Francisco, CA 

Members: 

Art Cimento, Joan Downey, Ellen Hayes, Jackie Landsman, 

Cynthia Low, Daniel Murphy, Bruce Oka, David Pilpel, 

Bob Planthold, Norman Rolfe, Linton Stables 

The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 

(415) 554-4129 Voice (415) 554-4143 Fax 



DOCUMENTS DEPT. 

JAN 2 8 2E1 

SAN FRANCISCO 
PUBLIC LIBRARY 



AGENDA 

1. Call to Order/Roll Call 5:30 

2. Review and adopt minutes of December 7, 2001 5:35 
and January 4, 2001 

(ACTION ITEM) (Attachments) 

3. Public Comment 5:40 

4. Report of the Chair 5:45 

5. Staff Report: Muni staff responds to previous questions from 5:55 
Members report on current and upcoming issues. 

(INFORMATION ITEM) 

a. Long-Range Service Expansion and Enhancement Plan (INFORMATION ITEM) 
(10 minutes) 

b. Budget (ACTION ITEM) 

6. Council Members' questions and comments 6:35 

7. Committee Reports: 6:50 
Service Design & Marketing 

• Adopt staff recommendation for stop change on 38 Limited, removing limited 
stop at Baker and adding a limited stop at Laguna. 

(ACTION ITEM). 

• Adopt subcommittee recommendation that full council recommend to MTAB 
to direct MUNI to produce detailed timetable books 4 times a year and assign 
the required staff and resources as soon as possible. 

(ACTION ITEM) 

a. Service Reliability and Quality 

b. Maintenance and Engineering 

c. Finance and Administration 

8. Review committee tasks and agenda items for next meeting 7: 15 

9. Adjournment 7:30 



) 



c 



1^- 



Disability Access 

This meeting will be held in Room 334 (Conference Room) at 401 Van Ness Avenue, San Francisco, between McAllister and 
Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to the 3 rd floor, make a left, 
and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the meeting 
location. Accessible Muni lines nearest the meeting location are the 42 Downtown Loop and 49 Van Ness-Mission. The closest 
MUNI Metro stop is Van Ness station, where on can transfer to a 42 or 49. For more information about Muni accessible services, 
call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located outside the 
main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, between Polk and 
Larkin Streets) includes bicycles racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Christine Butler at least 72 hours in 
advance of need at (415) 554-7313. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple chemical 
sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be sensitive to various 
chemical-based products. Please help the City to accommodate these individuals. 

"The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this meeting. 
Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use 
of a cell phone, pager, or other similar sound-producing electronic devices." 

Know Your Rights Under the Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, and 
other agencies of the City and County exist to conduct the peoples' business. This ordinance assures that deliberations are 
conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 Van Ness 
Avenue, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code) or to 
report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. 
Goodlett Place, Room 409, San Francisco, CA 94102-4683; by phone; (415) 554-7724; by fax (415) 554-7854 or by email at 

Donna Hall(?<)ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing Chapter 67 
of the San Francisco Administrative Code on the Internet at http:/Avww.ci.sf.ca.us/bdsupvrs/siinshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San 
Francisco Lobbyist Ordinance (Administrative Code Sec 16.520-16.534) to register and report lobbying activity. For more 
information about the Lobbyist Ordinance, contact the Ethics Commission at 1390 Market Street, Suite 701, San Francisco, CA 
94102, telephone (415) 554-95410, fax (415) 703-0121, or visit their website at http://www.ci.sf.ca.us/ethics/ . 



Municipal Transportation Agency Citizens' Advisory Council 
City and County of San Francisco 

^MINUTES 

Regular Meeting 
Thursday#February 1, 2001 DOCUMENTS DEPT. 

5:30 P.M. 
401 Van Ness Avenue, Room 334 MAR ! 2003 

San Francisco, CA 



1 . Mr. Stables called the meeting to order at 6:25 p.m. 



SAN FRANCISCO 
PUBLIC LIBRARY 



Members Present: Joan Downey, Ellen Hayes, Daniel Murphy, Bruce Oka, David 
Pilpel, Bob Planthold, Norman Rolfe, Linton Stables 

Members Absent: Art Cimento, Jackie Landsman, Cynthia Low. 

2. The minutes from the regular meetings of December 7, 2000 and January 4, 2001 (no 
quorum) were adopted. 

3. Public Comment: Andrew Sullivan, Chair of Rescue Muni commented on re- 
establishing a Muni Timetable booklet for the public. He also commented on how 
information is posted on the website. 

4. Report of the Chair: 

a. Mr. Stables said he had reported the results of the December meeting to the MTA 
Board. 

b. David Pilpel had reported to the MTA Board the fact that the Council did not meet 
in January. 

c. Mr. Stables urged the Committee chair people to use the forms for reporting 
attendance and actions of the Committees so that minutes could be generated. 

d. Mr. Stables noted the new city-wide rule regarding mobile phones, pagers, and 
other electronic devices making noise during meetings and urged Council 
members and members of the public to be mindful of turning off those devices 
during meetings. 

5. Staff Report: Muni staff responded to previous questions from Members and reported 
on current and upcoming issues. 

a. Long-Range Service Expansion 

1) Walter Streeter, Deputy General Manager, Capital Planning and Legislative 
Affairs reported on the long-range service and enhancement plan for Rail 
prompted by SPUR, working with the Transportation Authority and Rescue 
Muni. 

2) Marguerite Fuller, Principal Transportation Planner, Capital Planning and 
Legislative Affairs, provided an update on the status of the service and 
enhancement plan. She noted that one purpose of the plan is to determine 
how to raise $1.5 billion for Muni expansion projects. It is seen as the next step 
to implement Proposition E. Ms. Fuller also noted that SPUR and Rescue Muni 
are helping to develop a financing plan to support this initiative while MUNI 



MTA Citizen Advisory Council Page 2 of 4 

Minutes of February 1 , 2001 



steps back and looks at its total long-term expansion and enhancement 
requirements. 

3) The current schedule is to have a final plan developed by November 30, 2001 . 
This is in anticipation of a possible ballot measure in November 2002. An 
internal group will handle this project and they meet on a monthly basis. The 
Advisory Group plans a Stakeholders Workshop for March 1, 2001, from 8:30 - 
12:00. City officials and citizen representatives will be invited. 

b. Budget: 

1) Gigi Harrington, Deputy General Manager, Finance and Administration, 
presented the proposed Budget to the Council with a timeline of events 
pertaining to the budget. Ms. Harrington noted that there will be forthcoming 
changes to the budget and that the budget will be presented to the MTA Board 
on February 6, 2001, for action. 

2) On February 21 , 2001 , the Budget is due at the Controller's Office, and on 
March 1 , 2001 , the Budget is due to be presented to the Mayor. 

3) The budget includes no proposed changes in fares. She also noted that some 
information was not available at the time the Budget was prepared. 

4) In public comment on this item Edward Mason commented on the funding of 
MIS. He noted the comparisons between San Francisco and San Mateo 
County on this issue and feels that there are several ways of saving money. 

5) After hearing and acting on the recommendations of the Finance and 
Administration Committee (see below) the Council took action on the Budget as 
presented. The following motion was passed unanimously as a 
recommendation to the Muni staff and to the MTA Board: 

Consistent with existing fiscal controls and taking into 
consideration our other recommendations, the CAC recommends 
that at the general appropriation levels (salary and non-salary 
appropriations) the budget is sufficient to fund services for the 
next fiscal year. 

6. Council Members' Questions and Comments: 

a. Ellen Hayes asked if the long-range plan included linkage on the Third Street 
Corridor. 

b. It was suggested that the draft minutes should be posted on the Muni website. The 
Chair directed the Secretary to post the draft minutes labeled as DRAFT. 

c. Mr. Pilpel asked if the Advisory Group (for the Long Range Service Expansion 
Plan) was a public body. Mr. Streeter said answer is yes. 

d. Mr. Pilpel asked if this is a capital plan or will there be operational changes as well. 
Mr. Streeter responded that the focus is on the capital plan, but that there would 
certainly be operational cost impacts from each project. 

e. Mr. Pilpel asked what level of detail each project will have, or will staff only give an 
estimate of overall project cost? Mr. Streeter answered that the level of detail will 
be from 2 to 10 pages of text and estimates, not a detailed breakdown of each 
project. 






MTA Citizen Advisory Council Page 3 of 4 

Minutes of February 1 , 2001 



f. Bruce Oka commented on the Para-transit Budget. He was concerned about the 
condition of the Para-transit vans. He asked if Para-transit has been considered in 
the budget? He felt that there should be funds for emergencies. Staff responded 
that group vans are capped in the proposed budget. 

g. In public comment on this item Mr. Sullivan noted that Muni should publish up-to- 
date information on the regional transit information website. 

h. Mr. Sullivan, representing Rescue Muni, also noted that he is an active member in 
the long-range expansion-planning project and welcomed recommendations from 
the public. 

7. Committee Reports: 

a. Service Design & Marketing 

The following recommendations were passed unanimously, as recommended by 
the Service Design and Marketing Committee: 

1) Recommend that the MTA Board adopt the staff's recommended stop 
change on 38 Geary Limited: removing limited stop at Baker and adding a 
limited stop at Laguna. 

2) Recommend to MTA Board to direct Muni to produce detailed timetable 
books four times each year and assign the required staff and resources 
as soon as possible to accomplish this task. 

b. Service, Reliability and Quality - No report. 

c. Maintenance and Engineering - No report. 

d. Finance & Administration 

The following recommendations were passed unanimously, as recommended by 
the Finance & Administration Committee: 

The MTA CAC recommends that the MTA budget document be 
more descriptive programmatically, and with regard to position 
changes and non-salary changes at the object level. 

The MTA CAC recommends that the MTA CAC Finance & 
Administration Committee be consulted early in the budget 
process, with presentations on a regular basis, on changes in 
organization and expenditure priorities, and that suggestions 
relative to expenditure priorities be solicited sooner. 

The MTA CAC recommends that the MTA Board not fund the Muni 
Improvement Fund beyond what is required by the MOU, in light of 
the Muni Improvement Fund's balance and the presence of other 
priorities at Muni. 

The MTA CAC recommends that, in the next budget the staff 
present a budget with organization charts, a capital budget 
section, summary information, hours and miles per mode, 
accomplishments and failures, and measurements of last year's 
budget, and that Muni fully comply with the Mayor's and 
Controller's Budget Instructions otherwise applicable to other city 
departments. 



MTA Citizen Advisory Council Page 4 of 4 

Minutes of February 1, 2001 



The MTA CAC recommends that funds be allocated in the budget 
for public timetable books per the recommendation of the Service 
Design and Marketing Committee. 

The MTA CAC recommends that, in the future, all personnel 
changes should be better explained and justified in the budget. 

The MTA CAC recommends that Muni seriously consider 
establishing, starting in FY 2003, an operating fund reserve 
including not less than $5 million and ideally $10 million, and 
ultimately 5% of the operating budget, in order to cushion against 
downturns in the economy. 

8. The meeting was adjourned at 8:00 p.m. 
CAC Information Requested attached. 



Municipal Transportation Agency 

Citizens' Advisory Council 
City & County of San Francisco 



Notice of Meeting and Agenda 



Thursday, March 1, 2001 at 5:30 PM 
401 Van Ness Avenue, Room 334 
San Francisco, CA 



Members: 

Art Cimento, Joan Downey, Ellen Hayes, Jackie Landsman, 

Cynthia Low, Daniel Murphy, Bruce Oka, David Pilpel, 

Bob Planthold, Norman Rolfe, Linton Stables 



The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 

(415) 554-4129 Voice (415) 554-4143 Fax 

DOCUMENTS DEPT. 

FEB 2 6 2001 

SAN FRANCISCO 
PUBLIC LIBRARY 






AGENDA 

1. Call to Order/Roll Call 5:30 

2. Review and adopt minutes of February 1, 2001 5:35 

(ACTION ITEM) (Attachments) 

3. Public Comment 5:40 

4. Report of the Chair 5:45 

a. Staffing of sub-committees 

b. Seven day prior notice for posting agendas 

c. Muni's inability to post draft minutes to the web 

5. Staff Report: Muni staff responds to previous questions from 5:55 
Members report on current and upcoming issues. 

(INFORMATION ITEM) 

a. Muni Improvement Fund presented by Danny Beagle (INFORMATION ITEM) 

b. Service Standards for the 2 nd quarter presented by Debbie Denison, 
Superintendent of Performance and Analysis, Operations Department 

6. Council Members' questions and comments 6:35 

7. Committee Reports: 6:50 

a. Service Design & Marketing 

b. Service Reliability and Quality 

c. Maintenance and Engineering 

d. Finance and Administration 

e. Safety, Training and Accessibility 

8. Review committee tasks and agenda items for next meeting 7:15 

9. Adjournment 7:30 



Disability Access 

This meeting will be held in Room 334 (Conference Room) at 401 Van Ness Avenue, San Francisco, between McAllister and 
Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to the 3 rd floor, make a left, 
and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the meeting 
location. Accessible Muni lines nearest the meeting location are the 42 Downtown Loop and 49 Van Ness-Mission. The closest 
MUNI Metro stop is Van Ness station, where on can transfer to a 42 or 49. For more information about Muni accessible services, 
call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located outside the 
main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, between Polk and 
Larkin Streets) includes bicycles racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Christine Butler at least 72 hours in 
advance of need at (415) 554-7313. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple chemical 
sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be sensitive to various 
chemical-based products. Please help the City to accommodate these individuals. 

"The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this meeting. 
Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use 
of a cell phone, pager, or other similar sound-producing electronic devices." 

Know Your Rights Under the Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, and 
other agencies of the City and County exist to conduct the peoples' business. This ordinance assures that deliberations are 
conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 Van Ness 
Avenue, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code) or to 
report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. 
Goodlett Place, Room 409, San Francisco, CA 94102-4683; by phone; (415) 554-7724; by fax (415) 554-7854 or by email at 

Donna_Hallr« ci.st'.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing Chapter 67 
of the San Francisco Administrative Code on the Internet at hup;/-\v\\ 'w.ci.sf.ca.us/bdsupvrs/siinshinc.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San 
Francisco Lobbyist Ordinance (Administrative Code Sec 16.520-16.534) to register and report lobbying activity. For more 
information about the Lobbyist Ordinance, contact the Ethics Commission at 1390 Market Street, Suite 701, San Francisco, CA 
94102, telephone (415) 554-95410, fax (415) 703-0121, or visit their website at hup:- ■www.ci.sf.ca.us/ethics . 



Municipal Transportation Agency^Citizens" Advisory Council 
City and County ofJSan Francisco 

^MINUTES 

Regular Meeting 
ThursdayiMarch 1, 2001 DOCUMENTS DEPT. 

5:30 P.M. 
401 Van Ness Avenue, Room 334 MAR 2 2003 

San Francisco, CA 

SAN FRANCISCO 

1 . Mr. Stables called the meeting to order at 6:30 p.m. public library 

Members Present: Joan Downey, Ellen Hayes, Daniel Murphy, Bruce Oka, 
David Pilpel, Bob Planthold, Norman Rolfe, Linton Stables 

Members Absent: Art Cimento, Jackie Landsman, Cynthia Low. 

2. The minutes from the regular meeting of February 1 , 2001 , were adopted with 
one change: Ellen Hayes was the person who asked about Third Street Light 
Rail project linkages, item 6. a. 

3. Public Comment: There was no public comment. 

4. Report of the Chair: 

a. Mr. Stables spoke about the staffing of committees. Members are 
concerned because they feel staffing needs to be provided for committee 
meetings. Mr. Stables will talk to the General Manager regarding this issue. 

• Bob Planthold commented that attendance at committee meetings is a 
problem. 

• David Pilpel commented that the committee meetings are to encourage 
people to participate. 

• Mr. Stables suggested removal of Cynthia Low from the Service Design 
& Marketing Committee, as well as from the Safety & Training 
Committee. 

• Mr. Pilpel commented that staff needs to be available to take minutes at 
the committee meetings. He also suggested that staff be paid overtime 
for someone to take minutes for the committee meetings, if necessary. 
He stated the Sunshine Ordinance assumes that staff is provided for 
these meetings. 

• Bruce Oka noted that having to conduct a meeting and take minutes 
would be a problem for someone with a disability. 

b. Mr. Stables stated the importance of getting agendas in to the staff for 
committee meetings seven days prior to the meeting to allow proper posting 
time. 



MTA Citizen Advisory Council Page 2 of 4 

Minutes of March 1, 2001 



c. Mr. Stables reported that the Muni webmaster had said that he does not 
post "draft minutes" to the website, but after contacting the City Attorney's 
office he found that it could be done. 

• Mr. Pilpel suggests noting they are "draft" minutes and are subject to 
corrections. 

5. Staff Report: 

a. Muni Improvement Fund was not presented due to the illness of the 
presenter, Mr. Danny Beagle. The presentation will be rescheduled. 

b. A report on the Service Standards for the second quarter (October through 
December 2000) was presented by Debbie Denison, Superintendent of 
Performance and Analysis, Operations Department. 

1) Ms. Denison gave a presentation Muni's Service Standards for the 2 nd 
Quarter, She showed the projection of statistics from MUNI with 
emphasis on: 

• Improvements 

• System Reliability 

• On-time Performance. 

• Ms. Denison also noted cable cars are being looked into for on-time 
performance, and those statistics will be available at a later date. 

2) Council Members' Questions and Comments: 

• Norman Rolfe asked how many hours vehicles are sitting still, and 
how many hours are vehicles moving? Ms. Denison advised that 
she'd check into getting that data but that the service hours 
represented hours that vehicles on the road. 

• Mr. Pilpel asked that the technical report be provided with a little 
more explanation in a relatively concise faction. Muni should 
document the process of gathering and manipulating the statistics. 
He also suggested that Muni cycle the lines in a different way (i.e. 
check motor coach more frequently). Ms. Denison said that process 
of developing the best report would take a while. Mr. Pilpel asked if it 
is possible to include text in the report with management comments 
(i.e. cable car on-time record needs comments). He doesn't think it 
should be just the dry numbers. It should include some discussion, 
something useful to the public. 

Joan Downey suggested that showing the goals on a "less than", 
"greater than", or "equal to" basis relative to the goal's number would 
be helpful. 

Mr. Rolfe advised that he has sent emails that would help prevent 
delays in cable cars. He also noted that cable speed is higher now 
than in 1968, which, along with a number of other factors ought to 



• 



• 



MTA Citizen Advisory Council Page 3 of 4 

Minutes of March 1, 2001 



result in more on-time performance, not less. Ms. Denison advised 
that Muni hopes to see significant improvements in the fourth quarter, 
due to some changes that Muni is instituting. She also noted that 
cable cars are run by employees with the most seniority. 

Mr. Rolfe asked about the statistics on the percentage of scheduled 
trips made. How many roundtrips are actually being made in an 
hour? Ms. Denison said that she would check into it. 

Daniel Murphy asked how road calls are being defined in 
maintenance? Ms. Denison responded that anytime there is a failure 
in service, Muni counts that as a road call. A road call is when an 
operator calls Central because there is something the operator 
cannot fix. 

It was noted that the buses are 24 years old, but that trolley cars 
have a life of 18 years. 

Mr. Pilpel added, it's not the projected life of the vehicle; it's how they 
are maintained that makes a difference in road calls. 

Mr. Murphy asked why are the numbers so long between road calls? 
Response: Advised will give sampling of road calls. 

Debbie Denison added that the new ETI buses are running in 
Dayton, Ohio 

Mr. Rolfe wanted to know if Muni has figures from Dayton? 

Ellen Hayes suggests that Muni update the figures in the 
presentation to match the details in the written report. She pointed 
out an error. 



6. Council Members' General Questions and Comments: 

a. Mr. Rolfe would like complete financial details from SMFRIC (line by line) 
where the money comes from and who it goes to. 

b. Ms. Downey stated that the MTA should be told that the CAC is 
disappointed at not having our concerns addressed. She noted that the 
MTA Board had not dealt with our recommendations on the budget before 
passing the budget. 

c. Mr. Pilpel suggested summarizing comments in the form of a letter to the 
Board and/or staff. He said that there should be follow-up and we should 
state that we would like our concerns addressed in writing, at least by the 
staff. 

d. Mr. Murphy suggested that the best way to get responsiveness is by making 
our case to Muni staff and by putting pressure on staff. Staff time resources 
are being made available to us. 

e. It was suggested to ask Mr. Burns or Gigi Harrington about some written 
response on the issues we raised regarding the budget. 



MTA Citizen Advisory Council Page 4 of 4 

Minutes of March 1, 2001 



f. Mr. Pilpel suggested having a way to formally transmit recommendations in 
the future and then to get a response. Minor issues can be discussed with 
staff. 

g. It was agreed that the Current Issues list would be revised to include an 
item reference number and a column to note when the item was resolved. It 
was also agreed that the Council will decide when each issue is resolved, 
not i;:e staff. 

7. Committee Reports: 

a. Service Design & Marketing - No report. 

b. Service, Reliability and Quality - No report. 

c. Maintenance and Engineering - No report. 

d. Finance & Administration - No report. 

e. Safety, Training & Accessibility - No report. It was agreed that this 
committee might concentrate its efforts on safety and training since the Muni 
Accessibility Advisory Committee is already advising Muni on accessibility. 
The actual name of the committee and the committee structure itself will not 
be changed until a few more months have passed to see how the whole 
process is working. 

8. The meeting was adjourned at 7:30 p.m. 



.Municipal Transportation Agency 

^Citizens' Advisory Council 

City & County of San Francisco 



^Notice of Meeting and Agenda 



Thursday, Apjjl 5, 2001 at 5:30 PM 

401 Van Ness Avenue, Room 334 

San Francisco, CA 



Members: 

Art Cimento, Joan Downey, Ellen Hayes, Jackie Landsman, 

Cynthia Low, Daniel Murphy, Bruce Oka, David Pilpel, 

Bob Planthold, Norman Rolfe, Linton Stables 

Committees : 

Service Design and Marketing 

David Pilpel (Chair), Ellen Hayes, Jackie Landsman, 
Cynthia Low, Norm Rolfe 

Service Reliability and Quality 

Jackie Landsman (Chair), Daniel Murphy, 
Bruce Oka, Norm Rolfe 

Maintenance and Engineering 

Bob Planthold (Chair), Art Cimento, Linton Stables 

Finance and Administration 

Daniel Murphy (Chair), Art Cimento, Joan Downey, 
Ellen Hayes, David Pilpel, Bob Planthold 



The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 

(415) 554-4129 Voice (415) 554-4143 Fax 



DOCUMENTS DEPT. 

APR - h 2CS1 

SAN FRANCISCO 
PUBLIC LIBRARY 



AGENDA 

1. Call to Order/Roll Call 5:30 

2. Review and adopt minutes of March 1, 2001 5:35 

(ACTION ITEM) (Attachments) 

3. Public Comment 5:40 

4. Report of the Chair 5:45 

a. Staff support for committees 

b. Request for information 

5. Staff Report: Muni staff responds to previous questions from 6:00 
Members; Report on current and upcoming issues. 

(INFORMATION ITEM) 

a. Short-range Transit Plan presented by Ann Richman (INFORMATION ITEM) 

b. Spring, 2001 Service Changes presented by Lisa Mancini, Operating Officer, 
Operations Department. 

c. MTC Briefing on the 2001 Regional Transportation Plan Update presented by 
MTC 

d. Process of how request are made and replied to: Presented by Paul Czechowicz. 

6. Council Members' questions and comments 6:35 

7. Review of outstanding CAC Information Requests 6:45 

8. Committee Reports: (ACTION ITEM): 7:00 

a. Service Design & Marketing 

b. Service Reliability and Quality 

c. Maintenance and Engineering 

d. Finance and Administration 

e. Safety, Training and Accessibility 

9. Review committee tasks and agenda items for next meeting 7: 15 

1 . Adj ournment 7:30 



c 



Disability Access 

This meeting will be held in Room 334 (Conference Room) at 401 Van Ness Avenue, San Francisco, between McAllister and 
Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to the 3 rd floor, make a left, 
and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the meeting 
location. Accessible Muni lines nearest the meeting location are the 42 Downtown Loop and 49 Van Ness-Mission. The closest 
MUNI Metro stop is Van Ness station, where on can transfer to a 42 or 49. For more information about Muni accessible services, 
call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located outside the 
main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, between Polk and 
Larkin Streets) includes bicycles racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Christine Butler at least 72 hours in 
advance of need at (415) 554-7313. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple chemical 
sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be sensitive to various 
chemical-based products. Please help the City to accommodate these individuals. 

"The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this meeting. 
Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use 
of a cell phone, pager, or other similar sound-producing electronic devices." 

Know Your Rights Under the Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, and 
other agencies of the City and County exist to conduct the peoples' business. This ordinance assures that deliberations are 
conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 Van Ness 
Avenue, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code) or to 
report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. 
Goodlett Place, Room 409, San Francisco, CA 94102-4683; by phone; (415) 554-7724; by fax (415) 554-7854 or by email at 

Donna_Hall(»'ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing Chapter 67 
of the San Francisco Administrative Code on the Internet at hup: \\ \\ \\ .ci.sf.ca.us .■'bdsupvrs/sunshinc.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San 
Francisco Lobbyist Ordinance (Administrative Code Sec 16.520-16.534) to register and report lobbying activity. For more 
information about the Lobbyist Ordinance, contact the Ethics Commission at 1390 Market Street, Suite 701, San Francisco, CA 
94102, telephone (415) 554-95410, fax (415) 703-0121, or visit their website at http:/. www.ci.sf.ca.us/ethics/ . 



( 



c 



SF Muni: CAC April 5, 2001 minutes Page 1 of 3 



San Francisco 
Municipal Railway 




return to list of CAC agendas and minutes 



Municipal Transportation Agency 

Citizens' Advisory Council 
City and County of San Francisco 

MINUTES 

Regular Meeting 

Thursday, April 5, 2001 

5:30 P.M. 

401 Van Ness Avenue, Room 334 

San Francisco, CA 

1. Mr. Stables called the meeting to order at 5:40 p.m. 

Members Present: Art Cimento, Joan Downey, Ellen Hayes, Daniel Murphy, Bruce Oka, David 
Pilpel, Bob Planthold, Norman Rolfe, Linton Stables 
Members Absent: Jackie Landsman, Cynthia Low. 

2. The minutes from the regular meeting of March 1 , 2001 , were adopted. 

3. Public Comment: There was no public comment. 

4. Report of the Chair: 

• a. Mr. Stables stated that he attended the March MTA Board Meeting and spoke about 
the concerns of the Citizens Advisory Committee. 

Mr. Stables also noted that he spoke with Michael Burns, General Manager of Muni 
regarding staffing of committee meetings. Mr. Burns will provide staff from various 
departments depending where the meetings are being held. Mr. Stables would like to 
develop a set time for the committee meetings. 

• b. Request for Information: Paul Czechowicz suggested developing a list from every 
meeting. Each request will be answered in writing and submitted for the next meeting. 

5. Staff Report: 

a. Short-Range Transit Plan presented by Ann Richman of Muni. 

• 1) Ms. Richman presented the Short-Range Transit Plan (STRP) She noted that this plan 

http://www.sftnuni.com/rid/cac/cm010405.htm 1/8/2004 



SF Muni: CAC April 5, 2001 minutes Page 2 of 3 

is required every two years and is used as input into the Regional Transportation Plan. 
She also noted that Transit Service Expansion Plan (Ex-plan) will be completed in 
November, 2001 and that the Capital Improvement Plan will be updated. She spoke 
about the Operating Financial Plan, which has been greatly expanded from the previous 
plan, and the operating issues that need to be addressed which are: 

o 1. Fare Policy 

o 2. Third Street Light Rail Project - Draft for the public review will be released by the 
end of the month before being presented to the Board. 

• 2) Council Members' Questions and Comments: 

o Bob Planthold asked about the data, charts and tables. Ms. Richman responded 

that the data could change. 
o David Pilpel asked when the Plan is due for SRTP. Response: It is due in 

September 2001. 
o Mr. Pilpel asked will there be another full edition of the Plan in 2 years? Response: 

Yes, it will be done on a 2-year cycle. 
o Mr. Pilpel asked about fare policy. Response: Fare is one of the sources of revenue 

that has to be looked at. 
o Mr. Pilpel asked regarding the Capital Improvement Project, will there be a list 

available for review? Response: Every project that's been proposed will be in the 

CI P. Discreet individual projects will be there whether they are funded or not. 
o Norm Rolfe asked about the deadline for public input. Response: Deadline is April 

20, 2001 , however public comment period is between May and June 2001. 
o Art Cimento asked about the use of the plan within Muni to plan and run the 

system. Response: The plan will provide an overall picture of the future and 

provides for continuity for planners and management. 
o Mr. Pilpel asked about TIDF. Response: Referred to Page 72 of the presentation. 

Ms. Richman will clarify the service plan. 

b. [Please note that this was actually ITEM 5.C on the agenda.] MTC Briefing on the 2001 
Regional Transportation Plan Update presented by Doug Kemsey, MTC. Mr. Kemsey noted 
that local sales tax (S.F) returns to source. The Regional Transportation Plan is a 25-year 
transportation plan for the San Francisco Bay Area. His presentation included information on: 

• 1 . Revenue: Where will the money go? 

• 2. Committed funds are $73.9 billion dollars 

• 3. Discretionary (Track 1) funds are 1.9% 

• 4. How will Track 1 funding be spent? 

• 5. Total Track 1 Funds: $7.5 billion (2001) 

• 6. Regional Priorities: 

a. Counties (maintenance, operations, expansion) 

b. MTC Management & Customer Service Programs 

c. Transportation for livable Communities (HIP) Housing Incentive Program 

d. MTS Streets & Roads Pavement Shortfalls 

e. Transit Capital Replacement Shortfalls 

f. Interregional Transportation Improvement Program (ITIP) 

g. Local Streets and roads 25-year pavement 

c. Ed Stewart and Maria Lombardo, San Francisco County Transportation Authority. The 



http://www.smiuni.com/ria7cac/cm0 1 0405 .htm 1 /8/2004 



SF Muni: CAC April 5, 2001 minutes Page 3 of 3 

presentation included information on: 

1 . San Francisco RTP Revenues. 

2. San Francisco Projects in the Committed Funding Section. 

3. San Francisco's Discretionary Track 1 Funds. 

4. Why does San Francisco have so little left in Track 1? 

5. Draft recommendations to MTC. 

6. What are the Key Policy Choices to be made in the 2001 RTP? 

7. Alternatives for the RTP EIR: Brief Descriptions. 

8. Optimizing Transportation Investments. 

9. Regional Transit Expansion Agreement. 

10. Regional Transit Expansion Agreement: Recommendation. 

1 1 . Transit Metropolitan Transportation System (MTS). 

12. "Blueprint" Revenues. 

13. RTP Development Schedule: Key SFCTA Dates. 

d. Council Members' Questions and Comments: 

• Mr. Pilpel suggested that the MTC set up a meeting of all the Bay area's transportation- 
related CAC's to present this information regarding the distribution of funding. 

• How much of Muni's funds are being used for Translink? Response: $45-50 million 
dollars 

• Mr. Pilpel asked if they (SFCTA) are trying to work with the MTC Commissioners? 
Response: Yes. They are working with the MTC and doing outreach projects. 

• Mr. Pilpel asked if the MTA Board is going to issue some policy from a transit 
perspective? Response from Mr. Streeter: A recommendation will be formulated for the 
Board. 

• What power does anybody have over anyone for BART to San Jose? Response: The 
Regional Transit Agreement is taking the lead on how that will be negotiated. No large 
rail project will be done without a regional consensus. 

• Mr. Pilpel suggested that Paco Pacifico and Peter Strauss put together a memo to the 
CAC suggesting language that could be adopted promoting San Francisco's share of the 
regional funds. 

The meeting was adjourned at 7:40. 

Several items will be rescheduled for a future meeting. They are: 

5B - Spring, 2001 Service Changes 

5D - Process of how request are made and replied to by Paul Czechowicz 

7 - Review of outstanding CAC Information Requests 

8 - Committee Reports: a. Service Design & Marketing 

b. Service Reliability and Quality 

c. Maintenance and Engineering 

d. Finance and Administration 

e. Safety, Training and Accessibility 

9. Review committee tasks and agenda items 

©2002 San Francisco Municipal Railway. All Rights Reserved. 
Page last updated March 19, 2003. 
Information last updated July 10, 2001 



http ://www. sfmuni.com/riaVcac/cmO 1 0405 .htm 1 /8/2004 



JMunicipal Transportation Agency 

^Citizens' Advisory Council 

City & County of San Francisco 



Notice of Meeting and Agenda 



Xo 



Thursday, May 3, 2001 at 5:30 PM 

401 Van Ness Avenue, Room 334 

San Francisco, CA 

Members: 

Art Cimento, Joan Downey, Ellen Hayes, Jackie Landsman, 

Cynthia Low, Daniel Murphy, Bruce Oka, David Pilpel, 

Bob Planthold, Norman Rolfe, Linton Stables 

Committees : 

Service Design and Marketing 

David Pilpel (Chair), Ellen Hayes, Jackie Landsman, 
Cynthia Low, Norm Rolfe 

Service Reliability and Quality 

Jackie Landsman (Chair), Daniel Murphy, 
Bruce Oka, Norm Rolfe 

Maintenance and Engineering 

Bob Planthold (Chair), Art Cimento, Linton Stables 

Finance and Administration 

Daniel Murphy (Chair), Art Cimento, Joan Downey, 
Ellen Hayes, David Pilpel, Bob Planthold 



DOCUMENTS DEPT. 

APR 3 2001 • 

SAN FRANCISCO 
PUBLIC LIBRARY 



The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 

(415) 554-4129 Voice (415) 554-4143 Fax 



AGENDA 

1. Call to Order/Roll Call 5:30 

2. Review and adopt minutes of April 5, 2001 5:35 

(ACTION ITEM) (Attachments) 

3. Public Comment 5:40 

4. Report of the Chair 5:45 

a. Representation on the SFCTA CAC 

b. Request for opinion letter sent to City Attorney's office 

5. Staff Report: Muni staff responds to previous questions from 6:00 
Members; Report on current and upcoming issues. 

(INFORMATION ITEM) 

a. Presentation on Muni's Mission, Vision, Values Program presented by 
Larry Williams, Deputy General Manager of EEO & Michael Haberberger, 
Local 790 (INFORMATION) 

b. Performance Standards for 2002 presented by Debbie Denison & 
Lisa Mancini, Chief Operating Officer, Muni. (INFORMATION) 

6. Council Members' questions and comments 6:35 

7. Review of outstanding CAC Information Requests 6:45 

8. Committee Reports: (ACTION ITEM): 7:00 

a. Service Design & Marketing 

b. Service Reliability and Quality 

c. Maintenance and Engineering 

d. Finance and Administration 

e. Safety, Training and Accessibility 

9. Review committee tasks and agenda items for next meeting 7:15 

10. Adjournment 7:30 



Disability Access 

This meeting will be held in Room 334 (Conference Room) at 401 Van Ness Avenue, San Francisco, between McAllister and 
Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to the 3 rd floor, make a left, 
and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the meeting 
location. Accessible Muni lines nearest the meeting location are the 42 Downtown Loop and 49 Van Ness-Mission. The closest 
MUNI Metro stop is Van Ness station, where on can transfer to a 42 or 49. For more information about Muni accessible services, 
call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located outside the 
main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, between Polk and 
Larkin Streets) includes bicycles racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Christine Butler at least 72 hours in 
advance of need at (415) 554-7313. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple chemical 
sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be sensitive to various 
chemical-based products. Please help the City to accommodate these individuals. 

"The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this meeting. 
Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use 
of a cell phone, pager, or other similar sound-producing electronic devices." 

Know Your Riehts Under the Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, and 
other agencies of the City and County exist to conduct the peoples' business. This ordinance assures that deliberations are 
conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 Van Ness 
Avenue, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code) or to 
report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. 
Goodlett Place, Room 409, San Francisco, CA 94102-4683; by phone; (415) 554-7724; by fax (415) 554-7854 or by email at 

Donna_Hall(V7ci.st'.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing Chapter 67 
of the San Francisco Administrative Code on the Internet at hup: .-/ www.ci.sf.ca.us/bdsupvrs/sunshine. htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San 
Francisco Lobbyist Ordinance (Administrative Code Sec 16.520-16.534) to register and report lobbying activity. For more 
information about the Lobbyist Ordinance, contact the Ethics Commission at 1390 Market Street, Suite 701, San Francisco, CA 
94102, telephone (415) 554-95410, fax (415) 703-0121, or visit their website at http://www.ci.sf.ca.us/ethics' . 



<?d> 



.Municipal Transportation Agency 

^Citizens' Advisory Council 

City & County of San Francisco 



7/oi 



jSfotice of Meeting and Agenda "X-o 



<uuyut#^ 



Thursday,June 7, 2001 at 5:30 PM 

401 Van Ness Avenue, Room 334 

San Francisco, CA 

Members: 

Art Cimento, Joan Downey, Ellen Hayes, Jackie Landsman, 

Cynthia Low, Daniel Murphy, Bruce Oka, David Pilpel, 

Bob Planthold, Norman Rolfe, Linton Stables 

Committees : 

Service Design and Marketing 

David Pilpel (Chair), Ellen Hayes, Jackie Landsman, 
Cynthia Low, Norm Rolfe 

Service Reliability and Quality 

Jackie Landsman (Chair), Daniel Murphy, 
Bruce Oka, Norm Rolfe 

Maintenance and Engineering 

Bob Planthold (Chair), Art Cimento, Linton Stables 

Finance and Administration 

Daniel Murphy (Chair), Art Cimento, Joan Downey, 
Ellen Hayes, David Pilpel, Bob Planthold 



I S DEFT. 

SAN FRANCISCO 
PUBLIC LIBRARY 



The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 

(415) 554-4129 Voice (415) 554-4143 Fax 



3 



*P AGENDA 

1. Call to Order/Roll Call 5:30 

2. Review and adopt minutes of April 5, 2001 5:35 

(ACTION ITEM) (Attachments) 
May 3, 2001 Meeting - no quorum 

3. Public Comment 5:40 

4. Report of the Chair 5:45 

5. Staff Report: Muni staff responds to previous questions from 6:00 
Members; Report on current and upcoming issues. 

(INFORMATION ITEM) 

a. Discussion regarding Muni's draft SRTP presented by Ann Richman (DISCUSSION ONLY) 

b. Service Standards for 2002 (ACTION ITEM) 

6. Council Members' questions and comments 6:35 

7. Review of outstanding CAC Information Requests 6:45 

\. Committee Reports: (ACTION ITEM): 7:00 

a. Service Design & Marketing 

b. Service Reliability and Quality 

c. Maintenance and Engineering 

• Recommendation on MTC Funding Allocation (attached) 

• Review and adopt letter to MTA Board regarding Capital Planning (attached) 

d. Finance and Administration 

e. Safety, Training and Accessibility 

9. Consideration of changing the date of the July CAC meeting to avoid close 
proximity to the July 4 th holiday (ACTION) 

1 0. Review committee tasks and agenda items for next meeting 7: 1 5 

1 1 . Adjournment 7:30 



Attachment(s) 



L 



<?df 



Disability Access 

This meeting will be held in Room 334 (Conference Room) at 401 Van Ness Avenue, San Francisco, between McAllister and 
Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to the 3 rd floor, make a left, 
d enter through Room 334. 



The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the meeting 
location. Accessible Muni lines nearest the meeting location are the 42 Downtown Loop and 49 Van Ness-Mission. The closest 
MUNI Metro stop is Van Ness station, where on can transfer to a 42 or 49. For more information about Muni accessible services, 
call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located outside the 
main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, between Polk and 
Larkin Streets) includes bicycles racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Christine Butler at least 72 hours in 
advance of need at (415) 554-7313. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple chemical 
sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be sensitive to various 
chemical-based products. Please help the City to accommodate these individuals. 

"The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this meeting. 
Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use 
of a cell phone, pager, or other similar sound-producing electronic devices." 

Know Your Rights Under the Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, and 
other agencies of the City and County exist to conduct the peoples' business. This ordinance assures that deliberations are 
onducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 Van Ness 
Avenue, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code) or to 
report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. 
Goodlett Place, Room 409, San Francisco, CA 94102-4683; by phone; (415) 554-7724; by fax (415) 554-7854 or by email at 
Donna Hall@ci.sfca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing Chapter 67 
of the San Francisco Administrative Code on the Internet at http://www.ci.sfca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San 
Francisco Lobbyist Ordinance (Administrative Code Sec 16.520-16.534) to register and report lobbying activity. For more 
information about the Lobbyist Ordinance, contact the Ethics Commission at 1390 Market Street, Suite 701, San Francisco, CA 
94 1 02, telephone (4 1 5) 554-954 1 0, fax (4 1 5) 703-0 1 2 1 , or visit their website at http://www.ci.sfca.us/ethics/ . 



c 



L 



Municipal Transportation Agency 

^Citizens' Advisory Council 
City & County of San Francisco 



Notice of Meeting and Agenda 



Thursday, July 5, 2001 at 5:30 PM 

401 Van Ness Avenue, Room 334 

San Francisco, CA 



Members: 

Sue Cauthen 2 Art Cimento, Joan Downey, Ellen Hayes, 

Daniel Murphy, Bruce Oka, David Pilpel, 

Bob Planthold, Norman Rolfe, Linton Stables 

Committees : 
Service Design and Marketing 

David Pilpel (Chair), Ellen Hayes, 

Norm Rolfe 
Service Reliability and Quality 
(Chair vacant), Daniel Murphy, 

Bruce Oka, Norm Rolfe 

Maintenance and Engineering 

Bob Planthold (Chair), Art Cimento, Linton Stables 

Finance and Administration 

Daniel Murphy (Chair), Art Cimento, Joan Downey, 

Ellen Hayes, David Pilpel, Bob Planthold 



07-02-0 1 Al : 16 RCVD 

DOCUMENTS DEPT. 

JUL 2 200! 

SAN FRANCISCO 
PUBLIC LIBRARY 



The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, C A 94102-4524 

(415) 554-4129 Voice (415) 554-4143 Fax 



c 



AGENDA 



1. Call to Order/Roll Call 5:30 

2. Review and adopt minutes of April 5, 2001 5:35 
ACTION ITEM) (Attachments) 

May 3, 2001 Meeting - no quorum 
June 7, 2001 Meeting - no quorum 

3. Public Comment 5:40 

4. Report of the Chair 5:45 

a. Year in Review 

b. Review of committee structure 

5. Election of Officers 6:00 

6. Staff Report: Muni staff responds to previous questions from 6:10 
Members; Report on current and upcoming issues. 

(ACTION ITEMS) 

a. DPT/Muni Merger presented by Paul Czechowicz, Operations Department 

b. Service Standards for 2002 (ACTION ITEM) 

7. Review of outstanding CAC Information Requests 6:45 

8. Council Members' questions and comments 6:55 

9. Committee Reports: (ACTION ITEM): 7:10 

a. Service Design & Marketing 

b. Service Reliability and Quality 

c. Maintenance and Engineering 

Recommendation on MTC Funding Allocation (attached) 

d. Finance and Administration 

e. Safety, Training and Accessibility 

10. Review committee tasks and agenda items for next meeting 7:25 

11. Adjournment 7:30 






( 



Disability Access 

This meeting will be held in Room 334 (Conference Room) at 401 Van Ness Avenue, San Francisco, between 
McAllister and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either 
elevator to the 3 rd floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from 
the meeting location. Accessible Muni lines nearest the meeting location are the 42 Downtown Loop and 49 Van 
Ness-Mission. The closest MUNI Metro stop is Van Ness station, where on can transfer to a 42 or 49. For more 
information about Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is 
located outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of 
McAllister Street, between Polk and Larkin Streets) includes bicycles racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Christine Butler at least 
72 hours in advance of need at (415) 554-7313. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple 
chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be 
sensitive to various chemical-based products. Please help the City to accommodate these individuals. 

"The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this 
meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) 
responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices." 



Know Your Rights Under the Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, 
councils, and other agencies of the City and County exist to conduct the peoples' business. This ordinance assures 
that deliberations are conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 
Van Ness Avenue, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative 
Code) or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance 
Task Force, 1 Dr. Carlton B. Goodlett Place, Room 409, San Francisco, CA 94102-4683; by phone; (415) 554- 
7724; by fax (415) 554-7854 or by email at Donna Hall@ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by 
printing Chapter 67 of the San Francisco Administrative Code on the Internet at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 



Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be 
required by the San Francisco Lobbyist Ordinance (Administrative Code Sec 16.520-16.534) to register and report 
lobbying activity. For more information about the Lobbyist Ordinance, contact the Ethics Commission at 1390 
Market Street, Suite 701, San Francisco, CA 94102, telephone (415) 554-95410, fax (415) 703-0121, or visit their 
website at http://www.ci.sf.ca.us/ethics/ . 



L 



C 



Municipal Transportation Agency Citizens' Advisory Council 
City and County of San Francisco 

/ui 

^MINUTES 

Regular Meeting 
ThursdayUuly 5, 2001 

5:30 P.M. DOCUMENTS DEPT. 

401 Van Ness Avenue, Room 334 

San Francisco, CA MAR 2 2003 

SAN FRANCISCO 

1 . Linton Stables called the meeting to order at 5:35 p.m. PUBLIC LIBRARY 

Members Present: Sue Cauthen, Joan Downey, Ellen Hayes, Daniel Murphy, 
Bruce Oka, David Pilpel, Bob Planthold, Norman Rolfe, Linton Stables 

Members Absent: Art Cimento. 

2. The minutes from the regular meeting of April 5, 2001 , were adopted with minor 
revisions. It was reiterated that each set of meeting minutes need to have a matrix 
of members' attendance attached. 

3. It was acknowledged that on May 3, 2001, the meeting that was scheduled could 
not be held due to a lack of a quorum. Members present at the appointed time 
were: Art Cimento, Ellen Hayes, Jackie Landsman, Norman Rolfe, Linton Stables. 

4. It was acknowledged that on June 7, 2001, the meeting that was scheduled could 
not be held due to a lack of a quorum. Members present at the appointed time 
were: Daniel Murphy, Bruce Oka, Bob Planthold, Norman Rolfe, Linton Stables 

5. Public Comment: There was no public comment at this time. 

6. Report of the Chair: Mr. Stables welcomed Sue Cauthen as a new member of the 
Citizens Advisory Council. 

a. Since no official business had been conducted by the Council Mr. Stables 
reported that he had not made any presentations to the MTA Board. 

b. Year in Review: Mr. Stables reviewed some of the accomplishments of the 
CAC which were: 

1) Adopting rules, creating a structure of committees and electing officers. 

2) Hiring Christine Butler as Council secretary and Paul Czechowicz was 
assigned as the staff liaison to the Council. 

3) CAC went on a half-day tour of various facilities 

4) Reviewing the proposed Transit Workers Union contracts. 

5) Reviewing the budget for this fiscal year and came up with a thorough 
and extensive list of items that should be considered. 

6) Review of the Short Range Transit Program (SRTP) and the Capital 
Improvement Program as well as the new bus purchase, service 
standards and South of Market Service Plan. 



MTA Citizen Advisory Council Page 2 of 5 

Minutes of July 5, 2001 



7) Mr. Stables also acknowledged the problems with membership. The 
changes in the membership on the Board of Supervisors, which caused 
a lag in appointments to the Council, hampered the work of the 
committees and the whole Council. 

c. Review of committee structure: 

1) David Pilpel would like to formalize Item 4-A as an annual report, and 
submit it to the MTA Board. Mr. Stables agreed and offered to draft the 
report. 

2) Joan Downey feels that resolutions should be recapped into report. Mr. 
Stables agreed to do that. 

3) Daniel Murphy feels the structure of the Citizens Advisory Council is 
fundamentally sound and the committees should be filled out by 3, 5 or 
7 members. 

4) Sue Cauthen would like a description of what each committee does. 
Mr. Stables suggested sending the descriptions of committees which 
are on file 

5) Daniel Murphy feels the committee structure should be re-evaluated as 
the Council gets other members. 

7. Election of Officers - Linton Stables was re-elected as Chair unanimously by 
members present, and David Pilpel was unanimously re-elected to serve as Vice- 
Chair. 

8. Staff Report: 

a. DPT/Muni Merger presented by Paul Czechowicz, Operations Department; 
(ACTION ITEM): Prop E. requires that by July 1, 2001, Muni put together a 
plan incorporating the Department of Parking & Traffic in the MTA. The 
merger is scheduled to occur in July 2002. This report has two options to 
bring this merger about: 

% Option I -The Department of Parking & Traffic will be brought into the 
organization by establishing them as a separate department but they will 
report to the MTA Board through the Director of Transportation. 

% Option II - The Department of Parking & Traffic will be brought into the 
organization by establishing them as a separate department but they will 
report to the MTA Board except for the enforcement section, which would 
go to the Police Department, basically splitting that department up. 

He added that the pluses of bringing them in altogether would be that it would 
allow more control of what happens to enforcement. The potential 
disadvantage would be that the Municipal Transportation Agency Board of 
Directors would be responsible for making policy decision for two separate 
organizations. 

1) Mr. Pilpel noted that the Charter states that Department of Parking & 
Traffic shall become part of a single Municipal Transportation Agency 
effective July 1 , 2002. This report was to supposed to look at functional 
issues such as traffic enforcement and how enforcement could be 






MTA Citizen Advisory Council Page 3 of 5 

Minutes of July 5, 2001 



structured and prioritized to enhance the flow of Muni vehicles and not 
provide an option to remove it to the Police Department. 

2) Ms. Cauthen asked who gets the parking revenue? Mr. Czechowicz 
responded that Muni would get some of the revenue, but how the 
revenue is distributed is controlled by the Charter. 

3) Bob Planthold referred to the Chart in Exhibit C, which raised the 
question, Would one person be Director of Transportation and another 
person be the Muni Railway General Manager or would both positions 
be held by one person? Mr. Czechowicz responded that it is a 
possibility that both positions might be held by the same person. 

4) Norman Rolfe referred to Page 8 -Issues: What will be done? He feels 
this needs more definite answers. Mr. Czechowicz responded that 
between now and 2002 these options will be expanded. Mr. Rolfe feels 
that Option II should be dropped. 

5) Mr. Murphy feels Option II represents a violation the spirit of Proposition 
E. Prop E meant to bring Department of Parking & Traffic which 
includes enforcement under the MTA. Mr. Murphy feels that Option II 
should be ended immediately. 

6) Joan Downey inquired about a CAC for DPT or do they have their own? 
Answer: Currently DPT does not have a CAC. 

7) Mr. Rolfe asked if the Director of Transportation and General Manager 
could be the same person? Answer: Yes, they could be. 

8) Bruce Oka feels because the voters have spoken on this issue, Option 
II should not be given any preference. 

9) Mr. Planthold feels that MTA CAC would not be CAC to DPT. He noted 
that if there were to be a merger, it would be fine to have separate 
CACs. 

10) Ms. Cauthen asked if the Muni Inspectors exercise their enforcement 
authority? Answer: Yes. She then asked, if DPT were integrated into 
Muni would there have to be some interface? Would both groups 
continue their enforcement authority? Mr. Czechowicz responded that 
they would both have to continue doing enforcement duties. 

11) A member of the public asked, what is the timeline to address the next 
steps and the issues? Answer: Not sure of that. Staff will follow up. 

12) Daniel Weaver, a member of the public, asked: Will the enforcement 
authority of Muni Transit Inspectors also be spun off to the Police 
Department? Answer: No, Muni has restrictions on the way tickets are 
written and Transit Inspectors would stay within Muni. 

13) The following motion passed unanimously: 

The Municipal Transportation Agency Citizens Advisory 
Council, having reviewed the report titled "Incorporation of 
the Department of Parking and Traffic with the Municipal 
Transportation Agency," dated July 1, 2001, finds the 
following: 



MTA Citizen Advisory Council Page 4 of 5 

Minutes of July 5, 2001 



1. The report is not responsive to the Charter amendment 
(8a. 101) It does not discuss the "issues" referenced on 
page 8 of the subject report, and instead focuses on 
an alternative (Option 2) not consistent with the 
Charter, that is, that the enforcement function of the 
Department of Parking and Traffic be relocated to the 
San Francisco Police Department . 

2. The report does not discuss integration of such 
functions as finance, personnel, and engineering. 
Consideration should be given to such integration. 

3. Further discussion of relocating the enforcement 
function to the San Francisco Police Department 
should cease immediately. 

4. Discussion of ways to use the enforcement function to 
enhance the safety, reliability and speed of Muni 
vehicles should be added to the report. 

5. The intent of the voters, as we perceive it, was to 
establish a single policy-making body to oversee all 
transportation policy and operations in the City and 
County. 

14) David Pilpel commented that this should not just be a formal motion that 
it should be transmitted by letter from the Chair of CAC to the Chair of 
the MTA Board, the Mayor, and the Board of Supervisors. Mr. Stables 
agreed to do this. 

b. Service Standards for 2002 presented by Mr. Czechowizc (ACTION ITEM): 
The service standards have already been adopted by the MTAB. Mr. Murphy 
acknowledged that the CAC has provided feedback in previous meetings 
when Service Standards were the topic of discussion. 

1) Mr. Pilpel noted that on-time accuracy should be based on trips and 
miles. Measuring 5 lines per month does not make it clear that any 
change is going on. Mr. Czechowicz noted that Service Standards are 
reviewed and re-established annually. The process starts in April or 
May. 

9. Review of outstanding CAC information requests - Committee members went over 
the CAC information request report form, item by item, and made several new 
requests for information from Muni staff. The revised report is attached. 

10. Council Members Questions and Comments: 

a. Mr. Stables suggested that there should be a form formatted by Muni staff for 
interested people to apply to the Board of Supervisors or Mayor for any 
vacancy on the CAC. 

b. Ms. Cauthen feels that CAC members do not need to be selected by the 
district in which they live. District representation is nice, but should not be 
required. 






MTA Citizen Advisory Council Page 5 of 5 

Minutes of July 5, 2001 



1 1 . Committee Reports: (ACTION ITEM) 

a. Service Design & Marketing - no report 

b. Service Reliability & Quality - no report 

c. Maintenance & Engineering - Bob Planthold (Chair). This committee met in 
June 2001 and proposed the following MTC Funding Recommendation for 
adoption by the full CAC (presented without the findings section). 

1) The following resolution was passed unanimously. 

The Citizens' Advisory Council advises the Municipal 
Transportation Agency Board to strongly encourage the 
Metropolitan Transportation Commission (MTC) to adopt 
revised guidelines for distribution of operating and capital 
funding that reflects the actual use of the MUNI system as a 
regional transportation provider. The CAC also 
recommends that other agencies of the City and County of 
San Francisco adopt a similar approach to the MTC. 

The CAC recommends that the MTC revise its guidelines for 
allocating regional transportation funding to more 
accurately reflect the regional nature of the transportation 
services provided by the City and County of San Francisco. 
The factors that should be considered are daytime 
population and transit use per capita. With particular regard 
to funding for vehicle replacement, we recommend that 
other factors than age of vehicle be considered, such as 
vehicle hours and/or miles, passenger miles traveled, and 
terrain. 

d. Finance & Administration - no report. Next meeting will be held on July 10, 
2001. 

e. Safety, Training and Accessibility - no report 

12. Adjournment was at 7:35 p.m. The next regular meeting will be August 2, 2001. 



^Municipal Transportation Agency 
^Citizens' Advisory Council 
City & County of San Francisco 

^Notice of Meeting and Agenda 

Thursday, August 2, 2001 at 5:30 PM 

401 Van Ness Avenue, Room 334 

San Francisco, CA 

Members: 

Sue Cauthen^ Art Cimento, Nia Crowder, Joan Downey, 

Ellen Hayes, Daniel Murphy, Bruce Oka, David Pilpel, 

Bob Planthold, Norman Rolfe, Linton Stables, 

Doris Vincent, Daniel Weaver, Tom Wetzel 



Committees : 
Service Design and Marketing 

David Pilpel (Chair), Ellen Hayes, 

Norm Rolfe 
Service Reliability and Quality 
(Chair vacant), Daniel Murphy, 

Bruce Oka, Norm Rolfe 

Maintenance and Engineering 

Bob Planthold (Chair), Art Cimento, Linton Stables 

Finance and Administration 

Daniel Murphy (Chair), Art Cimento, Joan Downey, 

Ellen Hayes, David Pilpel, Bob Planthold 

The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 

(415) 554-4129 Voice (415) 554-4143 Fax 



DOCUMENTS DEPT. 

JUL 3 2001 

SAN FRANCISCO 
PUBLIC LIBRARY 



07-30-01P02:40 RCVD 



AGENDA 



1 . Call to Order/Roll Call 5:30 

2. Review and adopt minutes of July 5, 2001 5:35 
ACTION ITEM) (Attachment) 

3. Public Comment 5:40 

4. Report of the Chair 5:45 
a. CAC Year in Review Report (Attachment) 

5. Staff Report: Muni staff responds to previous questions from 5:55 
Members; Report on current and upcoming issues. 

(ACTION ITEMS) 

a. Discussion of Fiscal Year 2003 Budget presented by 

Gigi Harrington, Deputy General Manager, Finance (DISCUSSION) 

b. Methods of Calculation for Service Standards presented by 
Deborah Denison & Susan Chelone, Operations Division 

6. New Business 

a. Pet fares on Muni 

b. Draft policies and procedures presented by David Pilpel, CAC Vice Chair 

c. Committee members and meeting dates presented by David Pilpel 

7. Council Members' questions and comments 6:30 

8. Review of outstanding CAC Information Requests 6:50 

9. Committee Reports: (ACTION ITEM): 7:10 

a. Service Design & Marketing 

b. Service Reliability and Quality 

c. Maintenance and Engineering 

d. Finance and Administration 

e. Safety, Training and Accessibility 

10. Review committee tasks and agenda items for next meeting 7:25 

11. Adjournment 7:30 



( 



Disability Access 

This meeting will be held in Room 334 (Conference Room) at 401 Van Ness Avenue, San Francisco, between 
McAllister and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either 
elevator to the 3 rd floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from 
the meeting location. Accessible Muni lines nearest the meeting location are the 42 Downtown Loop and 49 Van 
Ness-Mission. The closest MUNI Metro stop is Van Ness station, where on can transfer to a 42 or 49. For more 
information about Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is 
located outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of 
McAllister Street, between Polk and Larkin Streets) includes bicycles racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Christine Butler at least 
72 hours in advance of need at (415) 554-7313. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple 
chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be 
sensitive to various chemical-based products. Please help the City to accommodate these individuals. 

"The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this 
meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) 
responsible for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices." 



Know Your Rights Under the Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, 
councils, and other agencies of the City and County exist to conduct the peoples' business. This ordinance assures 
that deliberations are conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 
Van Ness Avenue, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative 
Code) or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance 
Task Force, 1 Dr. Carlton B. Goodlett Place, Room 409, San Francisco, CA 94102-4683; by phone; (415) 554- 
7724; by fax (415) 554-7854 or by email at Donna Hall@ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by 
printing Chapter 67 of the San Francisco Administrative Code on the Internet at 
http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 



Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be 
required by the San Francisco Lobbyist Ordinance (Administrative Code Sec 16.520-16.534) to register and report 
lobbying activity. For more information about the Lobbyist Ordinance, contact the Ethics Commission at 1390 
Market Street, Suite 701, San Francisco, CA 94102, telephone (415) 554-95410, fax (415) 703-0121, or visit their 
website at http://www.ci.sf.ca.us/ethics/ . 



F 

Municipal Transportation Agency^Citizens' Advisory Council 
X City and County otSan Francisco 



Ujoi 






DRAFT MINUTES 

Regular Meeting DOCUMENTS DEPT. 

Thursday,^\ugust 2, 2001 

5:30 PM - m MAR 2 2003 

401 Van Ness Avenue, Room 334 

San Francisco, CA san francisco 

PUBLIC LIBRARY 

Linton Stables called the meeting to order at 5:30 p.m. He welcomed Dorris 
Vincent and Nia Crowder to the group. Everyone made a formal introduction. 
Daniel Weaver suggested each CAC member is provided nametags 

Members Present: Sue Cauthen, Art Cimento, Nia Crowder, Joan Downey, Daniel 
Murphy, Bruce Oka, David Pilpel, Norman Rolfe, Linton Stables, Doris Vincent, 
Daniel Weaver, Tom Wetzel 

Members Absent: Ellen Hayes, Bob Planthold 

The minutes from the regular meeting of July 5, 2001 were adopted. 

Public Comment: There was no public comment at this time. 

Report of the Chair: Mr. Stables discussed the Year in Review Report. He also 
noted that no report was made to the MTA Board, but recommendations to the 
MTA Board had been mailed. Mr. Stables also noted that he would give a double 
report on August 7, 2001. 

David Pilpel advised that he would be making editing revisions to the report. Nia 
Crowder suggested that once the report is completed it be submitted with a cover 
letter, rather than making the entire report in the form of a letter. 

Daniel Murphy suggested a deadline for editing changes to the report, and it was 
agreed that the report would be presented at the next MTA Board meeting. 

Staff Report: 

a. Discussion of Fiscal Year 2003 Budget, presented by Gigi Harrington, Deputy 
General Manager, Finance (DISCUSSION). Ms. Harrington provided the 
Council with a brief overview of the budget process for Fiscal Year 2003. 
Under Proposition E, the budget has to be submitted to the Board of 
Supervisors and the Mayor by March 2002. Once the budget is put into 
place, it will be presented before the Citizens' Advisory Council. She noted 
some of the goals for the budget would be to: 

1) Build the budget from the ground up. 

2) Align resources with agencies' goals 

3) Correct inefficiencies (i.e. new technology, changes in process, 
changes in how MUNI uses resources). 






MTA Citizen Advisory Council Page 2 of 4 

Minutes of August 2, 2001 



Ms. Harrington Said that a Steering Committee has been established within 
Muni to guide the new budget process. She also noted that the MTA Budget 
for FY2002 is $464 million which is larger than the FY2000 which was $41 1 
million. Salary and benefits contribute to the increase in budget. MUNI will 
work with the CAC, and particularly the Finance and Administration 
Committee in developing its budget. 

Mr. Pilpel asked if the Steering Committee would include someone from the 
CAC? Ms. Harrington noted that it would more than likely be on the Deputy 
General Manager level. 

b. Methods of Calculation for Service Standards presented by Deborah Denison 
and Susan Chelone, Operations Division (DISCUSSION). They discussed the 
different measures of MUNI service which included: 

1) System Reliability 

2) System performance 

3) Staffing performance 

4) Customer Service 

5) Employee satisfaction 

Ms. Chelone provided a brief overview of the methods of calculations which 
included: 

6) Schedule adherence 

7) Headway adherence 

8) Maximum Load Factor 

9) Pass-ups 

New Business 

a. Pet fare on Muni -the Council members received a memo from Michael 
Burns, General Manager, regarding pet fares. It was noted in the memo that 
guide, signal, and service animals are allowed to ride Muni free of charge. 

Norm Rolfe stated that until ADA came along, Muni was one of the only 
transit systems that allowed animals on board at all. 

It was suggested that the issue be referred to Service, Design & Marketing 
Committee for discussion, but it was decided that the issue did not warrant 
further discussion or action. 

b. Draft policies and procedures presented by Mr. Pilpel. He went over some 
CAC policies and procedures that he had drafted which were designed to 
answer what is expected by the CAC, and how the CAC responds to the 
public. These were presented as possible policies and procedures to be 
adopted by the Council as adjunct to the Rules of Order. 

Mr. Weaver asked who created the Rules of Order? Mr. Pilpel responded that 
the Rules of Order were adopted by the whole Council at its second meeting, 
after being written and proposed by a special committee set up for that 
purpose. 

Mr. Stables suggested that if members had more recommendations on the 
policies and procedures they should speak with Mr. Pilpel. 



MTA Citizen Advisory Council Page 3 of 4 

Minutes of August 2, 2001 



c. Committee members and meeting dates: Mr. Pilpel reviewed the current 
committee assignments. He wanted to assess peoples' interest and find out 
where the Council is in terms of committee participation. 

Mr. Weaver asked where did the committees originate and how does one go 
about adding a committee? 

Answer: They were developed by an ad hoc committee assigned by the 
Council to this task and were adopted by the whole Council. The full Council 
would look at any proposed changes and decide whether or not to adopt 
them. If any member wishes to make a change they would need to make a 
proposal to the full Council at a future meeting. 

Mr. Weaver would like to see a committee focus on getting Muni involved with 
planning and neighborhood efforts in the City. Mr. Stables suggested to the 
Council if anyone is interested in working with Mr. Weaver on that issue to let 
him know. Mr. Weaver was asked to write up a proposal to present at the 
next meeting. 

Committee interests 

Sue Cauthen - Maintenance & Engineering / Service Design & Marketing 

Nia Crowder - Maintenance & Engineering / Service Design & Marketing 

Joan Downey - Service Design & Marketing (Chair), remove from F&A 

Tom Wetzel - Engineering & Maintenance, Finance & Administration 

Mr. Pilpel noted that Bob Planthold would still serve as Chair of Maintenance 
& Engineering, would serve on Safety, Training & Accessibility as an interim 
member pending Supervisor Hall's appointee, and will continue to serve on 
Finance & Administration Committee. Mr. Stables, in his capacity as Chair of 
the Citizens' Advisory Council, made these appointments official. 

Mr. Pilpel noted that new business may be raised at the full CAC and then 
referred to committees for a report back at the next Council meeting. In order 
to accomplish that with administrative and notice requirements, we need to 
ask the committees to meet on the third or fourth week of the month. Regular 
monthly meeting dates are encouraged in order to assure that staff can be 
assigned for taking minutes. 

7. Council Members' questions and comments: 

a. Joan Downey noted that every item on the agenda should be an ACTION 
ITEM. 

b. Mr. Cimento asked what is the consequence of Muni being off schedule for 
achieving compliance with the service standards in Proposition E, and what 
actions are being taken to achieve the required compliance in the next fiscal 
year? 

c. Mr. Rolfe noted that the "Disability Access" portion of the agenda needed to 
reflect that the 42 Downtown Loop no longer runs on Van Ness Avenue. 

d. Mr. Pilpel suggested that the minutes identify all of the handouts received at 
the meeting. 

8. Review of outstanding CAC Information Request: Committee members went over 
the CAC information request report form, item by item. The revised report is 



MTA Citizen Advisory Council Page 4 of 4 

Minutes of August 2, 2001 



attached, including new requests from the previous minutes item. Council 
members reviewed the existing items and unanimously decided that items 0705-5, 
0705-12, 0301-5, and 0301-1 had been resolved and should be closed. 

9. Committee Reports 

a. Service Design & Marketing - met on July 26, 2001 discussed the timetable 
book (3 weeks from print) and should take into account the changes of 
August. Discussed the new scheduling system. Met Kathleen Sakelaris, 
Assistant Director, Public Relations. Next meeting scheduled August 16, 
2001. 

b. Service Reliability & Marketing - no report 

c. Maintenance & Engineering - no report. Next meeting scheduled August 23, 
2001, 3:30 pm, 1145 Market, 5th floor, Small Conference Room. 

d. Finance & Administration - met on July 1 0, 2001 , adopted a calendar for the 
next seven months, and the information is in the draft minutes for that 
meeting. Next meeting scheduled August 14, 2001, 5:45 pm, 401 Van Ness, 
Rm. 334. 

e. Safety, Training & Accessibility - no report. 

10. Adjournment - 7:47 pm. The next regular scheduled meeting is September 6, 
2001. 

NOTE: Documents distributed at this meeting: 

Discussion of Fiscal Year 2003 Budget 

Service Standards (How We Measure Service Standards) 

Proposition E Service Standards 

Pet Fares on Muni memo from Michael Burns, GM, Muni 

Year in Review (MTCAC) 2000-2001 

Draft Minutes - July 5, 2001 CAC Meeting 

Draft 1 .0 - Proposed MTA CAC Committee Assignments 

Draft 1.1 - Proposed MTA CAC Policies & Procedures 

Rules of Order 

Sub-committee descriptions 



^Municipal Transportation Agency 

^Citizens' Advisory Council 

City & County of £an Francisco 

^Notice of Meeting and Agenda 

] °- 3 Thursday, September 6, 2001 at 5:30 PM 

401 Van Ness Avenue, Room 334 
U/o\ San Francisco, CA 

1 2/ 

Members: 

Sue CautheiVj Art Cimento, Nia Crowder, Joan Downey, 

Ellen Hayes, Daniel Murphy, Bruce Oka, David Pilpel, 

Bob Planthold, Norman Rolfe, Linton Stables, 

Dorris Vincent, Daniel Weaver, Tom Wetzel 

Committees : 

Service Design and Marketing 

David Pilpel (Chair), Nia Crowder, 
Ellen Hayes, Norm Rolfe 

Service Reliability and Quality 

Joan Downey (Chair), Daniel Murphy, 
Bruce Oka, Norm Rolfe 

Maintenance and Engineering 

Bob Planthold (Chair), Art Cimento, Nia Crowder, 
Linton Stables, Tom Wetzel 

Finance and Administration 

Daniel Murphy (Chair), Art Cimento, 
Ellen Hayes, David Pilpel, Bob Planthold 

Safety, Training & Accessibility 

Bruce Oka (Chair), Bob Planthold, Daniel Weaver 

The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, C A 94102-4524 

(415) 554-4129 Voice (415) 554-4143 Fax 



DOCUMENTS DEPT. 

SEP - 5 2001 

SAN FRANCISCO 
p UBLIC LIBRARY 



AGENDA 

1. Call to Order/Roll Call 5:30 

fit) 

2. Review and adopt minutes of August 2, 2001 5:35 

(ACTION ITEM) (Attachments) 

3. Public Comment 5:40 

4. Report of the Chair (ACTION ITEM) 5 :45 

5. Staff Report: Muni staff responds to previous questions from 6:00 
Members; Report on current and upcoming issues. 

(INFORMATION ITEM) (ACTION ITEM) 

a. "Our ComMunity" Program presented by Marc Caposino (ACTION ITEM) 

b. Service Standards for 4 th FY 00/01 (ACTION ITEM) 

c. Employee and Rider Surveys presented by David Binder (INFORMATION ITEM) 

6. Council Members' questions and comments (ACTION ITEM) 6:35 

7. Draft policies and procedures presented by David Pilpel, CAC Vice Chair 
(DISCUSSION/ACTION ITEM) 

7. Review of outstanding CAC Information Requests (ACTION ITEM) 6:45 

8. Committee Reports: (ACTION ITEM): 7:00 

a. Service Design & Marketing 

• Recommendation that Staff schedule presentations to full CAC on AVL/GPS project, 
Transtar, Translink, and Integrated Vehicle, Facilities and Inventory Management System 
project. 

• Recommend that Staff schedule presentation to the full CAC on the Applications 
Integration Plan. 

b. Service Reliability and Quality 

c. Maintenance and Engineering 

d. Finance and Administration 

e. Safety, Training and Accessibility 

1 0. Review committee tasks and agenda items for next meeting 7:15 

1 1 . Adjournment 7:30 



Attachment(s) 



Disability Access 

This meeting will be held in Room 334 (Conference Room) at 401 Van Ness Avenue, San Francisco, between McAllister and 
Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to the 3 rd floor, make a left, 
tf and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the meeting 
location. Accessible Muni lines nearest the meeting location are the 47 Van Ness and 49 Van Ness-Mission. The closest MUNI 
Metro stop is Van Ness station, where on can transfer to a 47 or 49. For more information about Muni accessible services, call 
(415)923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located outside the 
main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, between Polk and 
Larkin Streets) includes bicycles racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Christine Butler at least 72 hours in 
advance of need at (415) 554-7313. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple chemical 
sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be sensitive to various 
chemical-based products. Please help the City to accommodate these individuals. 

"The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this meeting. 
Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use 
of a cell phone, pager, or other similar sound-producing electronic devices." 

Know Your Rights Under the Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, and 
other agencies of the City and County exist to conduct the peoples' business. This ordinance assures that deliberations are 
conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 Van Ness 
Avenue, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code) or to 
report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. 
Goodlett Place, Room 409, San Francisco, CA 94102-4683; by phone; (415) 554-7724; by fax (415) 554-7854 or by email at 
Donna Hall@ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing Chapter 67 
of the San Francisco Administrative Code on the Internet at http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San 
Francisco Lobbyist Ordinance (Administrative Code Sec 16.520-16.534) to register and report lobbying activity. For more 
information about the Lobbyist Ordinance, contact the Ethics Commission at 1390 Market Street, Suite 701, San Francisco, CA 
94102, telephone (415) 554-9540, fax (415) 703-0121, or visit their website at http://www.ci.sf.ca.us/ethics/ . 



1 ^ Municipal Transportation Agency Citizens' Advisory Council 

\jo \ City and County of San Francisco 

„ MINUTES 

Regular Meeting 
Thursday September 6, 2001 

5:30 P.M. DOCUMENTS DEPT. 

401 Van Ness Avenue, Room 334 

San Francisco, CA MAR 2 2003 

SAN FRANCISCO 

1 . Linton Stables called the meeting to order at 5:45 p.m. PUBLIC LIBRARY 

Members Present: Sue Cauthen, Nia Crowder, Joan Downey, Ellen Hayes, Daniel 
Murphy, Bruce Oka, David Pilpel, Bob Planthold, Norman Rolfe, Linton Stables, 
Daniel Weaver, Tom Wetzel 

Members Absent: Art Cimento, Dorris Vincent 

2. August 2, 2001 Minutes: Amended to state that Sue Cauthen and Tom Wetzel 
should be noted as members of Finance & Administration. The August 2, 2001, 
minutes were unanimously approved as amended. 

3. Public Comment: There was no public comment at this time. 

4. Report of the Chair: Mr. Stables attended the MTA Board meeting to report on the 
actions and recommendations of the Citizens' Advisory Council. 

Note: Linton Stables reversed the order of the presentation of #5, Items B & C. 

5. Staff Report: 

a. Marc Caposino, Marketing Director presented "Our Community" Program. 
This was a study where interviews were conducted with drivers and the 
ramifications of their jobs, a basic overview of the drivers' jobs. Pictures of 
drivers will be placed on bus shelters and billboards throughout the City. Mr. 
Caposino noted that drivers were selected based on performance and 
behavior (i.e. "0" accidents, on-time performance, etc.). Mr. Caposino also 
noted that there would be a 30 second cable commercial. 

\ David Pilpel would like to discuss the Marketing Plan. 

£ Daniel Murphy feels that the timetable books should be considered 
important just like the Marketing Campaign. He also inquired about 
the budget for this campaign. 

b. Employee Rider Surveys presented by David Binder, (originally Item 5c) This 
was a written survey given to employees on various topics regarding their 
work environment. They consisted of: 

£ Relationships between Muni employees, Muni riders, and Muni 
Supervisors. 



MTA Citizen Advisory Council Page 2 of 3 

Minutes of September 6, 2001 



t, Job satisfaction. 

£ Ridership - this study was done through random telephone calls for 
Muni riders within the last 6 months. Callers could not be employers of 
Muni or have a relatives/or relatives working for Muni. Mr. Binder 
noted that neighborhoods were profiled by zip code. 

£ Vehicle Ratings - riders were asked about the condition of vehicles, 
improvements within the last 6 months. 

\ Service & Reliability. 

Mr. Stables noted that the Board suggested conducting future surveys in 
languages in addition to English. 

c. Service Standards for 4 th FY00/01 (originally Item 5b). This was an overview 
of Service Standards and expectations for the 4 th quarter. They are to 
include: 

£ New vehicles on board. 

% Exit surveys to determine why employees leave Muni. 

£, Lower attrition rates. 

£, On time performance. 

Norm Rolfe commented that cable car running time (schedules) have not 
changed. 

6. Council Members' questions and comments: 

£, Daniel Weaver asked about K-bus substitution. Is there anyone spacing 
bus lines? 

\ Mr. Murphy asked about Nextbus equipment. When it's down, who handles 
the complaints, Nextbus or Muni? 

| Mr. Pilpel would like a presentation on Muni's office space needs. 

£, Mr. Pilpel objected to the protocol for requesting responses from staff. 

7. Draft Policies & Procedures presented by Mr. Pilpel. He presented a handout of 
MTA CAC policies and procedures. It was agreed unanimously by the CAC to 
review and discuss this item at the next meeting. 

8. Review of outstanding CAC Information Requests 

£ Paul Czechowicz briefly explained the process for requesting responses 
from staff. The CAC agreed that they would review the Information 
Request at the next meeting. New requests were made (reflected in Item 6, 
and also on the CAC Information Request form). 

9. Committee Reports: 

a. Service Design & Marketing- met August 30, 2001 (Special Meeting) for RFP 
and Finance Director. They would like an overview on Transtar, Translink, 
Integrated Vehicle, Facilities and Inventory Management System. Also 
discussed the Timetable book. Timetable is scheduled to be released in mid- 
September 2001. 



MTA Citizen Advisory Council Page 3 of 3 

Minutes of September 6, 2001 



b. Service, Reliability & Quality - met on August 27, 2001 , with Cable Car 
Division and discussed headway. Next meeting is scheduled for September 
17, 2001. There will be a tour of the Cable Car Division, 1201 Mason Street. 

c. Maintenance & Engineering - met on August 23, 2001 , (Special Meeting) with 
an employee from the Construction Division. Staff from Maintenance Division 
will speak at the next meeting. There will also be a representative from 
BART. 

d. Finance & Administration - met August 14, 2001 regarding the merger of 
DPT & Muni into the MTA. At that meeting the following motions were 
proposed to be adopted by the entire CAC: 

DPT Motion: 

The MTA Citizens' Advisory Council recommends that in the 
incorporation of the Department of Parking and Traffic with the MTA 
consideration be given to combining the current departmental functions 
of finance and administration, human resources, and policy and 
legislative affairs, deeming them as Agency functions and leaving all 
other operating functions within the two operating departments, and 
further; that policy relative to traffic enforcement and engineering be 
coordinated with transit policy. 

This motion was adopted by the full CAC. 

Zero-Based Budgeting/Re-engineering Committee Motion: 

CAC shall, on a contingency basis, appoint someone as a member or 
observer of the committee. 

This motion was adopted by the full CAC. 

e. Safety, Training & Accessibility - meeting scheduled August 30, 2001 , will be 
rescheduled due to a miscommunication. 

10. Committee tasks and agenda items for next meeting scheduled October 4, 2001 , 
were reviewed. 

11. Adjournment - 7:40 p.m. 

NOTE: Documents distributed at this meeting: 

£, August 2, 2001 Draft Minutes 

% CAC Information Request 

% MTA CAC Policies & Procedures 

£ Muni Employee & Ridership Opinions 

% Service Standards, Fourth Quarter FY2000/01 

£, Service Standards. Fourth Quarter FY 2000/01 , Longevity of Employment 

£ Service Standards, Report of the Fourth Quarter, FY00/01 



JVIunicipal Transportation Agency 

^Citizens' Advisory Council 

City & County of San Francisco 

Notice of Meeting and Agenda 

Thursday, October 4, 2001 at 5:30 PM 

401 Van Ness Avenue, Room 334 

San Francisco, CA 



Members: 

Sue Cauthen> Art Cimento, Nia Crowder, Joan Downey, 

Ellen Hayes, Daniel Murphy, Bruce Oka, David Pilpel, 

Bob Planthold, Norman Rolfe, Linton Stables, 

Dorris Vincent, Daniel Weaver, Tom Wetzel 

Committees : 

Service Design and Marketing 

David Pilpel (Chair), Nia Crowder, 
Ellen Hayes, Norm Rolfe 

Service Reliability and Quality 

Joan Downey (Chair), Daniel Murphy, 
Bruce Oka, Norm Rolfe 

Maintenance and Engineering 

Bob Planthold (Chair), Art Cimento, Nia Crowder, 
Linton Stables, Tom Wetzel 

Finance and Administration 

Daniel Murphy (Chair), Sue Cauthen, Art Cimento, 
Ellen Hayes, David Pilpel, Bob Planthold, Tom Wetzel 

Safety, Training & Accessibility 

Bruce Oka (Chair), Bob Planthold, Daniel Weaver 

The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, C A 94102-4524 

(415) 554-4129 Voice (415) 554-4143 Fax 



: 



DOCUMENTS DEPT 

OCT - 2 2CC1 

SAN FRANCISCO 
PUBLIC LIBRARY 



AGENDA 

1. Call to Order/Roll Call 5:30 

2. Review and adopt minutes of September 6, 2001 5:35 

(ACTION ITEM) (Attachments) 

3. Public Comment 5:40 

4. Report of the Chair (ACTION ITEM) 5:45 

5. Staff Report: Muni staff responds to previous questions from 6:00 
Members; Report on current and upcoming issues presented by Paul Czechowicz 

6. Draft policies and procedures presented by David Pilpel, CAC Vice Chair 6: 1 5 

(DISCUSSION/ACTION ITEM) 

7. Council Members' questions and comments (ACTION ITEM) 6:30 

8. Review of outstanding CAC Information Requests (ACTION ITEM) 6:45 

9. Committee Reports: (ACTION ITEM): 7:00 

a. Service Design & Marketing 

b. Service Reliability and Quality 

c. Maintenance and Engineering 

d. Finance and Administration 

e. Safety, Training and Accessibility 

1 0. Review committee tasks and agenda items for next meeting 7:15 

1 1 . Adjournment 7:30 



Attachment(s) 



Disability Access 

This meeting will be held in Room 334 (Conference Room) at 401 Van Ness Avenue, San Francisco, between McAllister and 
Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to the 3 rd floor, make a left, 
and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the meeting 
location. Accessible Muni lines nearest the meeting location are the 47 Van Ness and 49 Van Ness-Mission. The closest MUNI 
Metro stop is Van Ness station, where on can transfer to a 47 or 49. For more information about Muni accessible services, call 
(415)923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located outside the 
main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, between Polk and 
Larkin Streets) includes bicycles racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Christine Butler at least 72 hours in 
advance of need at (415) 554-7313. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple chemical 
sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be sensitive to various 
chemical-based products. Please help the City to accommodate these individuals. 

"The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this meeting. 
Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use 
of a cell phone, pager, or other similar sound-producing electronic devices." 

Know Your Rights Under the Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, and 
other agencies of the City and County exist to conduct the peoples' business. This ordinance assures that deliberations are 
conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 Van Ness 
Avenue, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code) or to 
report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. 
Goodlett Place, Room 409, San Francisco, CA 94102-4683; by phone; (415) 554-7724; by fax (415) 554-7854 or by email at 
Donna Hall@ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing Chapter 67 
of the San Francisco Administrative Code on the Internet at http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San 
Francisco Lobbyist Ordinance (Administrative Code Sec 16.520-16.534) to register and report lobbying activity. For more 
information about the Lobbyist Ordinance, contact the Ethics Commission at 1390 Market Street, Suite 701, San Francisco, CA 
94102, telephone (415) 554-9540, fax (415) 703-0121, or visit their website at http://www.ci.sf.ca.us/ethics/ . 



Municipal Transportation Agency Citizens' Advisory Council 
City and County of San Francisco 

^MINUTES 

Regular Meeting DOCUMENTS D'~: 

Thursday?: October 4, 2001 

5:30 P.M. MAR 2 2003 

401 Van Ness Avenue, Room 334 

San Francisco CA SAN FRANCISCO 

i>an i-rancisco, ua public library 

1 . Linton Stables called the meeting to order at 5:40 p.m. 

Members Present: Sue Cauthen, Nia Crowder, Joan Downey, Ellen Hayes, David 
Pilpel, Bob Planthold, Norman Rolfe, Linton Stables, Dorris Vincent, Tom Wetzel 

Members Absent: Art Cimento, Daniel Murphy, Bruce Oka, Daniel Weaver 

2. The minutes from the regular meeting of September 6, 2001 were adopted. 

3. Public Comment: There was no public comment at this time. 

4. Report of the Chair: Mr. Stables noted that the MTA Board did not meet. No 
presentations were made and that he would attend the next Board Meeting 
scheduled October 16, 2001. 

5. Staff Report: 

£, Paul Czechowicz presented an overview of events and projects for the 
month of September 2001 as well as upcoming events and projects. He 
noted that calendars for major events and construction schedules will be 
included in the packet the CAC members. He advised the Council that Muni 
would be hiring someone for the Muni Incentive Program. 

6. Draft policies and procedures presented by David Pilpel, CAC Vice-Chair 

£, David Pilpel presented an overview on the MTA CAC draft policies and 
procedures for the committee. He noted that information packets should be 
mailed to committee members at least 7 days before the meeting for 
review. He proposed to adopt the policies and procedures on an interim 
basis to be re-evaluated in 3 - 6 months. This motion was adopted 
unanimously. 

Note: Linton Stables, Chair reversed the order of Items 7 & 8 



MTA Citizen Advisory Council Page 2 of 2 

Minutes of October 4, 2001 



7. Review of outstanding CAC Information Requests (originally Item 8) 

£, The full committee discussed the outstanding Information Requests. New 
requests were made by members. (Reflected in Item 8 and also in the 
Information Request form) 

8. Council Members' question and comments (originally Item 7) 

£, Joan Downey suggested that one of the committees look into Proof of 
Payment (POP). How is it being enforced? 

t, Mr. Pilpel would like to know Muni's policy on surveillance, storage and 
review of tapes. 

4 Mr. Pilpel would like an update on high-level discussions/relationship 
between Muni and BART. 

\ What should passengers do on non-POP lines when they witness 
passengers boarding the back door? 

£ Staff should review the agenda cover and the Muni website to make sure 
they are consistent and that committee memberships are listed correctly. 

9. Committee Reports 

a. Service Design & Marketing - no meeting. 

b. Service Reliability & Quality - met on September 17, 2001 with the Cable Car 
Division and went on a tour. Next meeting is scheduled for October 22, 2001. 

c. Maintenance & Engineering - met September 20, 2001 . Topic of discussion 
was escalator repairs at Muni, electronic retrofit of Breda cars. There was a 
presentation of current and future BART projects and station enhancements 
by Peter Albert, BART. 

d. Finance & Administration - meeting was scheduled for September 1 1 , 2001 , 
but was canceled due to the national tragedy. Next meeting scheduled 
October 9, 2001 . 

e. Safety, Training & Accessibility - meeting scheduled for August 30, 2001 but 
due to scheduling conflicts this meeting had to be rescheduled to a later date. 

10. Review committee tasks and agenda items for next meeting on November 1, 2001. 

\ Presentation on Station Operations 

\ One page report of the September Revenue Report 

11. 11. Adjournment -7:25 p.m. 



NOTE: Documents distributed at this meeting: 
\ September 6, 2001 Draft Minutes 
\ CAC Information Requests 
\ MTA CAC Policies & Procedures 



/ Municipal Transportation Agency 
*, Citizens' Advisory Council 
City & County of San Francisco 

Notice of Meeting and Agenda 
10.3 * 

Thursday, November 1, 2001 at 5:30 PM 
401 Van Ness Avenue, Room 334 
i/Dj San Francisco, CA 

^ Members: 

Sue Cauthea, Art Cimento, Nia Crowder, Joan Downey, 

Ellen Hayes, Daniel Murphy, Bruce Oka, David Pilpel, 

Bob Planthold, Norman Rolfe, Linton Stables, 

Dorris Vincent, Daniel Weaver, Tom Wetzel 



Committees: 



DOCUMENTS DEPT. 



Service Design and Marketing 

David Pilpel (Chair), Nia Crowder, 

Ellen Hayes, Norm Rolfe OCT 3 J 2001 

Service Reliability and Quality SAN FRANCISCO 

Joan Downey (Chair), Daniel Murphy, PUBLIC LIBRARY 

Bruce Oka, Norm Rolfe 

Maintenance and Engineering 

Bob Planthold (Chair), Art Cimento, Nia Crowder, 
Linton Stables, Tom Wetzel 

Finance and Administration 

Daniel Murphy (Chair), Sue Cauthen, Art Cimento, 
Ellen Hayes, David Pilpel, Bob Planthold, Tom Wetzel 

Safety, Training & Accessibility 

Bruce Oka (Chair), Bob Planthold, Daniel Weaver 

The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 

(415) 554-4129 Voice (415) 554-4143 Fax 



AGENDA 

1. Call to Order/Roll Call 5:30 

2. Review and adopt minutes of October 4, 2001 5:35 

(ACTION ITEM) (Attachments) 

3. Public Comment 5:40 

4. Report of the Chair (ACTION ITEM) 5:45 

5. Staff Report: Muni staff responds to previous questions from members. 5:55 
(Paul Czechowicz) 

6. Presentations (DISCUSSION/ACTION ITEM) 6:00 

a. Service Standards (3 rd quarter, written report) 

7. Review of outstanding CAC Information Requests (ACTION ITEM) 6:30 

8. Council Members' questions and comments (ACTION ITEM) 6:50 

9. Committee Reports: (ACTION ITEM): 7:00 

a. Service Design & Marketing 

Pending items: Marketing Plan, Hunters Point Service 

Next meeting November 19, 2001, 401 Van Ness, Rm. 334, 5:30 PM 

b. Service Reliability and Quality 
Pending items: 

Next meeting November 26, 2001, 401 Van Ness, Rm. 334, 5:30 PM 

c. Maintenance and Engineering 
Pending items: 

Next meeting November 15, 2001, 1 145 Market, 3:30 PM 

d. Finance and Administration 
Pending items: 

Next meeting November 13, 2001, 401 Van Ness, Rm. 334, 5:30 PM 

e. Safety, Training and Accessibility 
Pending items: 

Next meeting November 22, 2001 

10. Review Council tasks and agenda items. Next meeting scheduled 7:20 
December 6, 2001 

11. Adjournment 7:30 



Attachment(s) 



Disability Access 

This meeting will be held in Room 334 (Conference Room) at 401 Van Ness Avenue, San Francisco, between McAllister and 
Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to the 3 rd floor, make a left, 
a and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the meeting 
location. Accessible Muni lines nearest the meeting location are the 47 Van Ness and 49 Van Ness-Mission. The closest MUNI 
Metro stop is Van Ness station, where on can transfer to a 47 or 49. For more information about Muni accessible services, call 
(415)923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located outside the 
main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, between Polk and 
Larkin Streets) includes bicycles racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Christine Butler at least 72 hours in 
advance of need at (4 1 5) 554-73 1 3. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple chemical 
sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be sensitive to various 
chemical-based products. Please help the City to accommodate these individuals. 

"The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this meeting. 
Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible for the ringing or use 
of a cell phone, pager, or other similar sound-producing electronic devices." 

Know Your Rights Under the Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, councils, and 
other agencies of the City and County exist to conduct the peoples' business. This ordinance assures that deliberations are 
conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 Van Ness 
Avenue, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative Code) or to 
report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task Force, 1 Dr. Carlton B. 
Goodlett Place, Room 409, San Francisco, CA 94102-4683; by phone; (415) 554-7724; by fax (415) 554-7854 or by email at 
Donna Hall@ci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing Chapter 67 
of the San Francisco Administrative Code on the Internet at http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required by the San 
Francisco Lobbyist Ordinance (Administrative Code Sec 16.520-16.534) to register and report lobbying activity. For more 
information about the Lobbyist Ordinance, contact the Ethics Commission at 1390 Market Street, Suite 701, San Francisco, CA 
94102, telephone (415) 554-9540, fax (415) 703-0121, or visit their website at http://www.ci.sf.ca.us/ethics/ . 



Municipal Transportation Agency Citizens' Advisory Council 
City and County of San Francisco 

DRAFT^IINUTES 

Regular Meeting DOCUMENTS Hfpt 

ThursdayJNovember 1, 2001 ^'vicim I b DEPT. 

5:30 P.M. 

401 Van Ness Avenue, Room 334 

San Francisco, CA San Francisco 

1. Mr. Stables called the meeting to order at 5:35 p.m. 



MM 2 2003 

JAN FRANCISCO 
PUBLIC LIBRARY 



Members Present: Sue Cauthen, Nia Crowder, Joan Downey, Ellen Hayes, Daniel 
Murphy, Bruce Oka, David Pilpel, Bob Planthold, Norman Rolfe, Linton Stables, Dorris 
Vincent, Tom Wetzel 

Members Absent: Art Cimento 

Staff Present: Paul Czechowicz, Christine Butler 

2. The minutes from the regular meeting of October 4, 2001 were adopted. It should be 
noted that David Pilpel made the last two comments under Item 8. 

3. Public Comment: There was no public comment at this time. 

4. Report of the Chair: 

a. Mr. Stables noted that he will be attending the MTA Board meeting on November 
26, 2001 and will present CAC recommendations at that time. He also noted that 
the Attendance Chart would be sent out in the package for the December meeting. 

5. Staff Report: 

a. Paul Czechowicz presented an overview of the CAC Staff Report and noted that the 
Timetable books were ready and available for members. 

6. Presentations presented by Paul Czechowicz: 

a. Service Standards (3 rd quarter, written report) - Paul Czechowicz gave a brief 
overview on the Service Standards noting that there were improvements in 
schedule performance, system wide attendance, and unscheduled absences were 
reduced. He also noted that bus pass-ups are not noted unless citizens report 
them. 

Comments: 

• Tom Wetzel asked why are LRV and motor coach performances down? The 
response was on-time performance is noted, and there were more 
performances ahead of schedule. 

• David Pilpel would like the report explained in more detail. Changes should be 
described in a quarterly report. Any item that misses the goal should be 
highlighted. 

• Bob Planthold advised the Council about the evacuation drill scheduled 
November 18, 2001 and encouraged council members's participation. He also 
noted that the Transit Riders Conference is November 6, 2001, 10:00 - 3:00 
PM at the San Jose Metro Airport Light Rail. 



MTA Citizen Advisory Council Page 2 of 3 

Minutes of November 1, 2001 



Linton Stables asked for public comment. 

• A member of the public asked when will the quarterly report be distributed 
to the public. Paul Czechowicz advised that it is on the website. 

Review of Outstanding CAC Information Requests 

a. The full committee discussed the outstanding information requests. New requests 
were made by members. (Reflected in Item 8 and in the Information Request 
Form). 

• Note: Linton Stables, Chair acknowledged the presence of Michael T. 
Burns, General Manager. Mr. Burns thanked the Citizens' Advisory Council 
for their work. Mr. Stables advised that all of the senior staff are invited to 
the next regular meeting scheduled December 6, 2001. 

Council Members' questions and comments: 

a. Tom Wetzel asked what is the plan for bringing the system into compliance with 
service standards? 

b. David Pilpel would like to discuss the LRV report. (Referred to Engineering & 
Maintenance Committee). 

c. David Pilpel advised that any public brochures, flyers, handouts should be received 
by the CAC. 

d. David Pilpel would like to receive a summary of meetings before they happen. 

e. David Pilpel would like to know if there is enough staff support for the CAC? 

f. Joan Downey asked when will the N-line replacement be completed and when will 
the website be updated? 

g. David Pilpel asked about the status of the DPT merger and what is the best way to 
deal with the merger? 

h. David Pilpel commented that some of the requests are old and they need to be 
answered? 

i. Bob Planthold commented that responsible staff needs to answer requests. 

j. Daniel Weaver commented that there should be a timeline when requests are 
answered. If response are not answered in a reasonable amount of time, 
responsible staff should be invited to come to a CAC meeting to answer requests. 

k. Joan Downey suggested putting requests on the server for staff to answer. Paul 
Czechowicz commented that it is better to send requests through email. 

I. David Pilpel suggested following the CAC monthly meeting to call Paul Czechowicz 
by Friday and requests given to staff no later than Tuesday of the following week. 

Committee Reports: 

a. Service Design & Marketing - met October 29, 2001. Topics of discussion were: 
Marketing Plan with Marc Caposino, Marketing Director, service to Hunters 
Point/Naval Shipyard. Received the new timetable booklet. A new booklet will be 
produced for January 2002 signup. No recommendations made. 

Pending items: Service changes and which ones have merit. 



MTA Citizen Advisory Council Page 3 of 3 

Minutes of November 1 , 2001 



Next meeting: November 19, 2001, 401 Van Ness, Rm. 334, 5:30 p.m. 

b. Service Reliability & Quality - no quorum at last meeting scheduled October 22. 
2001. Maria Williams discussed the PSR process. 

Pending items: Cable car improvements, PSR process improvements. 

Next meeting: November 26, 2001, 401 Van Ness, Rm. 334, 5:30 p.m. 

c. Maintenance & Engineering - met October 19, 2001. Mike Hursh discussed retrofit 
of the current Breda streetcars. Also discussed were escalator repairs at MUNI 
STATIONS ONLY owned by Bart (Van Ness, Church, Castro). 

Pending items: Light Rail Fleet Management Plan 

Next meeting: November 15, 2001, 1145 Market Street, 3:30 p.m. 

d. Finance & Administration - no quorum at last meeting scheduled October 9, 2001. 
Gigi Harrington, Deputy General Manager of Finance had an informal discussion 
regarding the impact of September 11, 2001 on Muni. 

Pending items: Impact of events on September 11, 2001 on Muni, current year 
budget 

Next meeting: November 13, 2001, 401 Van Ness, Rm. 334, 5:45 p.m. 

e. Safety, Training & Accessibility - met October 25, 2001. Maurice Wilson and 
Annette Williams presented an overview on the functions of the Safety & Training 
Department. Bruce Oka, Chair would like to move the meetings to the 2 nd 
Thursday of each month. Also he would like to change the meeting place to 1145 
Market Street. November meeting is canceled. 

Pending items: none 

Next meeting: December 13, 2001, 1145 Market Street, 3:00 p.m. 

10. Review committee tasks and agenda items for next meeting on December 6, 2001. 

a. Presentation of Application Integration 

b. Introduction of senior staff and general discussion 

11. Adjournment - 7:15 p.m. 

Note: Documents distributed at this meeting: 

a. October 4, 2001 Draft Minutes 

b. CAC Information Requests 

c. Timetable booklet 

d. Staff report 

e. Service Standards, 1 st quarter 



Municipal Transportation Agency 

Citizens' Advisory Council 
City & County of San Francisco 

..Notice of Regular Meeting and Agenda 

Thursday, December 6, 2001 at 5:30 PM 

401 Van Ness Avenue, Room 334 

San Francisco, CA 



Members: 

Sue Cauthen, Art Cimento, Nia Crowder, Joan Downey, 

Ellen Hayes, Daniel Murphy, Bruce Oka, David Pilpel, 

Bob Planthold, Norman Rolfe, Linton Stables, 

Dorris Vincent, Daniel Weaver, Tom Wetzel 

Committees : 

Service Design and Marketing 

David Pilpel (Chair), Nia Crowder, 
Ellen Hayes, Norman Rolfe, Dorris Vincent 

Service Reliability and Quality 

Joan Downey (Chair), Daniel Murphy, 
Bruce Oka, Norman Rolfe 



Maintenance and Engineering 

Bob Planthold (Chair), Art Cimento, Nia Crowder, 
Linton Stables, Tom Wetzel 



DOCUMENTS DEPT 

DEC - h 2CC1 

SAN FRANCISCO 
PUBLIC LIBRARY 



_C M0-.54 R< - 



Finance and Administration 

Daniel Murphy (Chair), Sue Cauthen, Art Cimento, 
Ellen Hayes, David Pilpel, Bob Planthold, Tom Wetzel 

Safety, Training & Accessibility 

Bruce Oka (Chair), Bob Planthold, Daniel Weaver 

The MTA CAC may be contacted as follows: 

Citizens' Advisory Council 

Municipal Transportation Agency 

401 Van Ness Avenue, Suite 334 

San Francisco, CA 94102-4524 

(415) 554-7313 Voice (415) 554-7606 Fax 



Disability Access 

This meeting will be held in Room 334 (Conference Room) at 401 Van Ness Avenue, San Francisco, between McAllister 
and Grove Streets (the War Memorial Veterans' Building). From the first floor lobby, take either elevator to the 3 rd 
floor, make a left, and enter through Room 334. 

The meeting location is wheelchair accessible. The closest BART station is Civic Center, about four blocks from the 
meeting location. Accessible Muni lines nearest the meeting location are the 47 Van Ness and 49 Van Ness-Mission. 
The closest MUNI Metro stop is Van Ness station, where one can transfer to a 47 or 49. For more information about 
Muni accessible services, call (415) 923-6142. 

There is accessible on-street vehicle parking available in the vicinity of the meeting location. A bicycle rack is located 
outside the main entrance to 401 Van Ness. The Civic Center Garage (entrance on the south side of McAllister Street, 
between Polk and Larkin Streets) includes bicycles racks in view of a parking attendant. 

For assistance with special needs (large print agendas, sign language interpreters, etc.), call Christine Butler at least 
72 hours in advance of need at (415) 554-7313. 

In order to assist the City's efforts to accommodate persons with severe allergies, environmental illness, multiple 
chemical sensitivity, or related disabilities, attendees at public meetings are reminded that other attendees may be 
sensitive to various chemical-based products. Please help the City to accommodate these individuals. 

The ringing of and use of cell phones, pagers and similar sound-producing electronic devices are prohibited at this 
meeting. Please be advised that the Chair may order the removal from the meeting room of any person(s) responsible 
for the ringing or use of a cell phone, pager, or other similar sound-producing electronic devices. 

Know Your Rights Under the Sunshine Ordinance 

Government's duty is to serve the public, reaching its decisions in full view of the public. Commissions, boards, 
councils, and other agencies of the City and County exist to conduct the peoples' business. This ordinance assures 
that deliberations are conducted before the people and that City operations are open to the peoples' review. 

Written reports and background materials for calendar items are available for public inspection and copying at 401 Van 
Ness Avenue, Room 334, during regular business hours. 

For more information on your rights under the Sunshine Ordinance (Chapter 67 of the San Francisco Administrative 
Code) or to report a violation of the ordinance, contact Donna Hall by mail to Administrator, Sunshine Ordinance Task 
Force, 1 Dr. Carlton B. Goodlett Place, Room 409, San Francisco, CA 94102-4683; by phone (415) 554-7724; by fax 
(415) 554-7854 or by email at Donna HalKSci.sf.ca.us . 

Citizens interested in obtaining a free copy of the Sunshine Ordinance can request a copy from Ms. Hall or by printing 
Chapter 67 of the San Francisco Administrative Code on the Internet at http://www.ci.sf.ca.us/bdsupvrs/sunshine.htm . 

Lobbyist Ordinance 

Individuals and entities that influence or attempt to influence local legislative or administrative action may be required 
by the San Francisco Lobbyist Ordinance (Administrative Code Sec 16.520-16.534) to register and report lobbying 
activity. For more information about the Lobbyist Ordinance, contact the Ethics Commission at 1390 Market Street, 
Suite 701, San Francisco, CA 94102, telephone (415) 554-9540, fax (415) 703-0121, or visit their website at 
http://www.ci.sf.ca.us/ethics/ . 



AGENDA 

1. Call to Order/Roll Call 5:30 

2. Review and adopt minutes of November 1, 2001 5:35 

(ACTION ITEM) (Attachments) 

3. Public Comment 5:40 

4. Report of the Chair (ACTION ITEM) 5:45 

5. Staff Report (Paul Czechowicz) 5:55 

6. Presentations (DISCUSSION/ACTION ITEM) 6:00 

a. Introduction of Michael Burns, General Manager & 
Deputy General Managers, short discussion 

b. Applications Integration presented by Gigi Harrington, 
Deputy General Manager, Finance & Administration 

7. Review of outstanding CAC Information Requests (ACTION ITEM) 6:30 

8. Council Members' questions and comments (ACTION ITEM) 6:50 

9. Committee Reports: (ACTION ITEMS): 7:00 

a. Service Design & Marketing 

Pending items: Service Change Proposals, Outreach to Cultural Institutions 

Next meeting December 17, 2001, 401 Van Ness, Rm. 334, 5:30 PM 

Motion: 

It is recommended that the public timetable book NOT be published 

for January 2002, but that publication resume for April 2002, continue 

at each signup where enough service and/or schedule changes or other 

factors warrant, and that the print run be reduced to the number of books 

that will likely be consumed (including a 10% increase). 

b. Service Reliability and Quality 

Pending items: Cable Car Service Improvements, PSR Process 

Next meeting December 24, 2001, 401 Van Ness, Rm. 334, 5:30 PM 

Motions: 

Approve sending letter re: PSR process 

Approve sending letter re: Cable car improvement recommendations 

c. Maintenance and Engineering 

Pending items: Light Rail Fleet Management Plan 

Next meeting December 20, 2001, 1145 Market, 5 th floor, 3:30 PM 

d. Finance and Administration 

Pending items: Fiscal Year 2001/02 and 2002/03 budget 

Next meeting December 11, 2001, 401 Van Ness, Rm. 334, 5:45 PM 

e. Safety, Training and Accessibility 
Pending items: 

Next meeting December 27, 2001, 1145 Market, 5 th floor, 3:00 PM 

10. Review Council tasks and agenda items. Next regular meeting January 3, 2002 7:20 
Pending items: Office Space, Station Operations, Fiscal Year 2002/03 Budget 

Meeting Proposition E. requirements 

11. Adjournment 7:30 



„ Municipal Transportation AgencyJZitizens' Advisory Council 
City and County of San Francisco 

.MINUTES 

Regular Meeting DOCUMENTS D EF T. 
Thursday,^pecember 6, 2001 

5:30 P.M. MAR 2 Z003 

401 Van Ness Avenue, Room 207 

<^tn Franrkrn CA SAN FRANCISCO 

ban r-rancisco, la PUBLIC library 

1. Mr. Stables called the meeting to order at 5:30 p.m. 

Members Present: Sue Cauthen, Nia Crowder, Joan Downey, Ellen Hayes, Daniel Murphy, 
B r uce Oka, David Pi l pel, Norman Rolfe, Linton Stabl e s, Dorris Vincent, Daniel Wcovcr 



Members Absent: Art Cimento, Bob Planthold, Tom Wetzel 

CAC Support Staff Present: Paul Czechowicz, Christine Butler 

Other MTA Staff Present: Michael Burns, General Manager, Lisa Mancini, Chief Operating 
Officer, Andre Boursse, Manager, Contract Compliance. Deputy Genera! Managers present: 
Paul Lovette (Acting DGM, Safety & Training), Gigi Harrington (Finance & Administration), 
Vincent Harris (Construction), Walt Streeter (Capital Planning &. Legislative Affairs), Larry 
Williams (HR, Labor Relations & EEO). 

2. The minutes from the regular meeting of November 1, 2001 were adopted with amendment 
to Item 4; (Mr. Stables attended the Board Meeting held on November 6, 2001, not 
November 26, 2001) and Item 6a: (Paul Czechowicz noted that few pass-ups were observed 
by traffic checkers during service hours but some were reported by patrons through the PSR 
process). 

3. Public Comment: There was no public comment at this time. 

4. Report of the Chair: Mr. Stables noted that he attended the MTA Board meeting on 
December 4, 2001 and made recommendations. They were received without comment. 
Linton Stables would like to schedule a facilities tour sometime in March or April. 

5. Staff Report: The staff report was sent out with the packet for members to review, but was 
not reported on at this time. 

6. Presentations: 

a. Linton Stables introduced General Manager Michael Burns who introduced the rest of the 
senior staff. Public Relations Director Maggie Lynch was not in attendance. Mr. Burns 
would like to find ways that CAC and staff can work productively together. He then 
asked senior staff to introduce themselves to the Council, explain their job function, and 
their goals over the next 6 months. 

1. Lisa Mancini, Chief Operating Officer - focus is on performance standards. 

Over the next 6 months the main focus will be to keep the quality of service up. 



Municipal Transportation Agency Citizens' Advisory Council Page 2 of 6 

Minutes of December 6, 2001 



Walt Streeter, DGM, Capital Planning & Legislative Affairs - involved in capital 
planning and grants, handles the Marketing Program, Legislation, real estate, 
looking for revenue through joint development. 6 month focus: 3 rd St. Light Rail, 
funding for capital projects. 

Gigi Harrington, DGM, Finance & Administration - involved with budget, payroll, 
revenue and collection, accounting. 6 month focus: 2003 budget, staying within the 
FY2002 budget, Application Integration, Translink (Regional Fare Collection System). 
Larry Williams, DGM, HR, Labor Relations & EEO - involved with workers 
compensation, EEO, employee services (drug/alcohol testing). 6 month focus: 
negotiating 2003 contracts with unions. 



Vince Harris, DGM, Construction - involved with overseeing engineers, drafters, 
57 current projects, improving and upgrading rail overhead, implementing 3 rd Street 
project. 6 month focus: 3 rd Street Light Rail, outreach for that project. 

6. Paul Lovette, Acting DGM, Safety & Training - involved with safety 
(occupational/operating), security (POP, video surveillance), training 
(operators/supervisors, corporate, maintenance), administrative, mail 
distribution, reproduction. 6 month focus: California Public Utilities Commission 
Rail Safety Audit, Accident Reporting Program. 

7. Andre Boursse, Manager, Contract Compliance - involved with accessible 
services, Paratransit Program, Fixed Route Program, Paratransit Program 
dealing with accessibility entrances to stations, platforms, bus routes. 

6 month focus: Debit Card Program (passengers can use it for taxi service), 
PCC (Paratransit Coordinating Council), contract compliance, and monitoring 
implementation of minority women, women-owned businesses, disadvantaged 
businesses, and improving payments to women owned businesses. 

8. Mr. Burns, General Manager spoke about other current projects including: 
£ Operating Budget is at $450 million. 

% Capital Projects - $2 billion over 10 years. 

% DPT Merger will occur by July 1, 2002. 

£, Continue to build teamwork, morale through MW (Mission, Vision, Values) 
process. 

% Continuous of acceptance of new rolling stock into the fleet. Muni Metro will have 
new Breda cars. New trolley buses will be coming into the fleet. 80 are in process 
at Pier 15. The public should start seeing a significant jump over the next 30 days. 

Mr. Burns asked CAC members to introduce themselves to staff, who then answered some 
questions. 

% Sue Cauthen to Larry Williams - What are some of the issues for future 
contracts? 

Prop. E. allows management to have more control over certain bargaining units. 
Currently in discussions with unions & DHR about transfer of functions. 

£, Nia Crowder to Michael Burns - Are there staff overseeing DPT merger? 



Municipal Transportation Agency Citizens' Advisory Council Page 3 of 6 

Minutes of December 6, 2001 



Michael Burns and Fred Hamdun are in the process of putting together a Task 
Force. The Parking and Traffic Commission will be replaced by the Municipal 
Transportation Agency Board. The task force will be high level. The purpose of 
the task force is to deal with questions that may arise. 

% Daniel Weaver commented on the X Plan. How will it make it through the review 
process? 

SPUR, Planning Department & Transportation Authority have been involved in 
the X Plan. It is a vision plan for transportation in the City. A rough draft will be 
done by the end of the month for the public. 

£ Dorris Vincent commented about construction on 3 rd Street putting a strain on 
small-businesses; — — — 

Vince Harris commented that a business plan is in the works and the Business 
Manager will be addressing such concerns. 

£, Michael Burns commented on four issues regarding the 3 rd Street Plan: 

1. Maintaining access along 3 rd Street during construction 

2. San Francisco does not compensate businesses for loss of revenue. The goal 
is to make key businesses accessible. 

3. The community would like local contractors to work on the job. Language has 
been put in the bid specifications. 

4. The 3 rd Street Bridge over Islais Creek will be out of service for 6 months 
during construction. We will be going back in January 2002 with a progress 
report. 

£ Ellen Hayes to Walter Streeter - How much of the Muni budget will be allocated 
for all streetscape imporvements? 

Trees will be up and down the corridor. 

£, Joan Downey to Michael Burns - Would the CAC be involved with the PSR 
process? She also commented that someone from the CAC should be on the 
Task Force for the DPT merger. 

Michael Burns thought that would be a great idea. 

£, Daniel Murphy - Should we expect to get the kind of service out of DPT when 
Prop. E. was adopted? 

% David Pilpel commented on staff resources and CAC expectations. He explained 
the CAC Information Matrix. Items shouldn't sit on the list for long periods of 
time. How are recommendations dealt with by staff? 

Michael Burns commented that he would like the relationship between the CAC 
and Muni to be professional. He encouraged staff to make responses more of a 
priority. 

\ Bruce Oka to Andre Boursse - Suggest doing a fast start up of the Debit Card 
Program. Also asked if the RFP has been issued? 

Andre Boursse is working on the RFP and will be making a presentation to the 
Paratransit Coordinating Council (PCC) on that project. 



Municipal Transportation Agency Citizens' Advisory Council Page 4 of 6 

Minutes of December 6, 2001 



£ Sue Cauthen - Asked about the bid process for 3 rd Street Light Rail? 

Michael Burns advised that the first mainline bids would be coming in 2 weeks. 

b. Applications Integration presented by Gigi Harrington, DGM, Finance & 

Administration. Ms. Harrington gave an overview of the Applications Integration 
Plan. Areas of discussion were: 

1. Development Process comprised of the Muni Senior Management Team, Team 

Leaders, MNT & MM Team, Scheduling Team, Community Team, HR Team, 
Finance Team) 

2. Plan Projects - this integration plan spans from 2001 - 2005 

3. Major System Integration Areas 

a. Maintenance - used to track and anticipate maintenance needs and costs. 

b. Scheduling - made up of Long Range Planning, Data Collection, 
Operational Planning, Schedule Making, Runcutting & Rostering, PRS 
(customer information), Central Control, Maintenance, Daily Dispatch. 

4. Customer and Community Focus 

a. Focus: Improve service reliability 

b. Technology projects 

1. Nextbus 

2. Online ticket sales 

3. Muni internet redesign 

4. ADA improvements - Digital Voice Announcements 

5. TranStar 

6. Translink 

7. Review of Outstanding CAC Information Requests will be discussed at the next regular 
meeting scheduled January 2, 2002. New requests were made by members (Reflected 
in Item 8 & the Information Requests Matrix). 

8. Council Members' questions and comments: 

a. Sue Cauthen has proposals regarding service reliability, signage, and possibly routing 
of the 39 Coit. This item was referred to the Service Reliability & Quality Committee. 

b. Nia Crowder noted that staff support at all subcommittee meetings is necessary. 
(Item #011206-1) 

c. David Pilpel would like to know Muni's policy on security sign-in/sign-out logs used at 
various facilities. How long are these kept for? Who has access to them? In 
general, what is their purpose and is their use closely tied to that intended purpose? 
(Item #011206-2) 

d. David Pilpel would like to know why have garbage cans been removed from Muni 
Metro platforms? What are passengers supposed to do with trash that would 
otherwise be deposited in such receptacles? Under what circumstances does Muni 
plan to return such trash cans to the platforms? (Item #011206-3) 



Municipal Transportation Agency Citizens' Advisory Council Page 5 of 6 

Minutes of December 6, 2001 



David Pilpel would like a list of Muni's non-revenue vehicles, including vehicle 
number and group or person assigned to. (Item #011206-4) 

-DavLdJ^eLwouIcLlJke_tO-knovv_the-Scope/cost_and_any other. considerations 
regarding construction work needed to make all portions of the standard gauge 
surface rail system accessible to all standard gauge rail vehicles currently in Muni's 
fleet (i.e. eliminate structure, clearance, track, overhead, and signal constraints). 
(Item #011206-5) 



9. Committee Reports: 

a. Service Design & Marketing - met November 19, 2001. Topics of discussion were: 
Service Planning, Schedules, Community & Public Relations &the Marketing Plan. 
Motion : It is recommended that the public timetable book NOT be 
published for January 2002, but that publication resume for April 2002, 
continue at each signup where enough service and/or schedule changes or 
other factors warrant, and that the print run be reduced to the number of 
books that will likely be consumed (including a 10% increase). The motion 
was passed unanimously. 

Next meeting: December 17, 2001, 401 Van Ness, Rm. 334, 5:30 p.m. 
Pending items: Service change proposals and which ones have merit. 

b. Service Reliability & Quality - met November 26, 2001. 

Joan Downey presented the letters of recommendation regarding the Passenger 
Service Report (PSR) Process and Cable Car Service & Reliability. She advised that 
the committee has preliminary ideas on how the PSR process should be changed but 
would like staff response to these recommendations in order to come up with a final 
recommendation. There was brief discussion on the proposed letters. Motion: 
Approve sending letter re: PSR process. The motion was passed unanimously. 

The second recommendation was regarding Cable Car Service & Reliability. Ms. 
Downey noted that Muni has a hard time getting drivers to sign up for cable car 
service because it is a very physical job. A higher wage rate was recommended as 
compensation for the increased physical labor and exposure to the elements. 
Motion: Approve sending letter re: Cable car improvement 
recommendations. The motion was passed unanimously. 

Next meeting: December 13, 2001, 401 Van Ness, Rm. 334, 5:30 p.m. 

Pending items: PSR Task Force, Service & signage improvements to 39-bus route. 

c. Maintenance & Engineering - met November 15, 2001. Discussed cell phone 
usability in Muni Metro tunnels, status of retirement of Boeing SLRV's, delivery of 
Breda SLRV's and Light Rail Fleet Management Plan 2001 edition. 

Next meeting: December 20, 2001, 1145 Market Street, 3:30 p.m. 
Pending items: 

d. Finance & Administration - met November 13, 2001. Topic of discussion was the 
impact of September 11, 2001 on Muni, impact of BART settlement on Muni labor 
costs, current fiscal year budget, proposed MTA Budget Presentation Guidelines. 
Next meeting: December 11, 2001, 401 Van Ness, Rm. 334, 5:45 p.m. 
Pending items: 



Municipal Transportation Agency Citizens' Advisory Council Page 6 of 6 

Minutes of December 6, 2001 



e. Safety, Training & Accessibility - no meeting in November 2001. Bruce Oka, Chair 
reported on the meeting October 25, 2001. 
Next me eting : January 10, 2002, 11 45 Market Street, 3:00 p.m. 



Pending items: Progress report on Evacuation Drill, Wayside Platform at CCSF. 

10. Review committee tasks and agenda items for next meeting on January 3, 2002. 

a. Presentation of Office Space 

b. Introduction of senior staff and general discussion 

11. Adjournment- 7:45 p.m. 

Note: Documents distributed at this meeting: 

a. November 1, 2001 Draft Minutes 

b. CAC Information Requests 

c. Staff Report 

d. Applications Integration Plan 

e. Capital Planning & Legislative Affairs Rolling Agenda of Calendar Items 

f. ComMUNIcations memo 

g. Muni Major Capital Projects at a Glance 



Municipal Transportation Agency Citizens' Advisory Council 
City and County of San Francisco 

AMENDMENT of MINUTES 

Regular Meeting 

Thursday, December 6, 2001 

5:30 P.M. 

401 Van Ness Avenue, Room 207 

San Francisco, CA 

During the Review and Adoption of Minutes of the March 7, 2002 Citizens' Advisory Council 
Regular meeting, the following correction to the Council's published minutes of December C-, 
2002 was approved and adopted: 

£ Ellen Hayes to Walter Streeter - How much of the Muni budget will be allocated 
for all streetscape imporvements ? 

Trees will be up and down the corridor. 



Municipal Transportation Agency Citizens' Advisory Council Page 3 of 3 

Minutes of November 1, 2001 



9. Committee Reports: 

a. Service Design & Marketing - met October 29, 2001. Topics of discussion Were: 
Marketing Plan with Marc Caposino, Marketing Director; service to Hunters 
Point/Naval Shipyard. Received the new timetable booklet. A new booklet will be 
produced for January 2002 signup. No recommendations made. 

Pending items: Service change proposals and which ones have merit. 

Next meeting: November 19, 2001, 401 Van Ness, Rm. 334, 5:30 p.m. 

b. Service Reliability & Quality - no quorum at last meeting scheduled October 22. 
2001. Maria Williams discussed the PSR process. 

PpnHing ifpmc;- Cahlp rar improvpmpnt-^ PSR prnrpqq imprnvpmppts. 



Next meeting: November 26, 2001, 401 Van Ness, Rm. 334, 5:30 p.m. 

c. Maintenance & Engineering - met October 19, 2001. Mike Hursh discussed retrofit 
of the current Breda streetcars. Also discussed were escalator repairs at MUNI 
Metro stations owned by BART (Van Ness, Church, Castro). 

Pending items: Light Rail Fleet Management Plan 

Next meeting: November 15, 2001, 1145 Market Street, 3:30 p.m. 

d. Finance & Administration - no quorum at last meeting scheduled October 9, 2001. 
Gigi Harrington, Deputy General Manager of Finance had an informal discussion 
regarding the impact of September 11, 2001 on Muni. 

Pending items: Impact of events on September 11, 2001 on Muni, current year 
budget 

Next meeting: November 13, 2001, 401 Van Ness, Rm. 334, 5:45 p.m. 

e. Safety, Training & Accessibility - met October 25, 2001. Maurice Wilson and 
Annette Williams presented an overview on the functions of the Safety & Training 
Department. Bruce Oka, Chair would like to move the meetings to the 2 nd 
Thursday of each month. Also he would like to change the meeting place to 1145 
Market Street. November meeting is canceled. 

Pending items: none 

Next meeting: December 13, 2001, 1145 Market Street, 3:00 p.m. 

10. Review committee tasks and agenda items for next meeting on December 6, 2001. 

a. Presentation of Application Integration 

b. Introduction of senior staff and general discussion 

11. Adjournment - 7:15 p.m. 



Note: Documents distributed at this meeting: 

a. October 4, 2001 Draft Minutes 
I 

b. CAC Information Requests 

c. Timetable booklet 

d. Staff report 

e. Service Standards, 1 st quarter 2001-02 



L